Search results for: 'operations orchestration data analytics app monetization'

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

08 Aug 2024  |  Global  |  Customer Research

CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025

Customer Perspectives

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In 2023, the pent-up demand for travel boosted spending in this industry to almost back to pre-pandemic levels. With increasing demand and the need to recoup revenue lost during the 2020-2022 pandemic restrictions, air and ground transportation, accommodations, and dining prices are high. Revenue growth is also expected due to more consumers spendi...

16 Feb 2022  |  Global  |  Market Research

Disruptive Technologies Powering the Global Satellite-enabled IoT Services Market, 2021

Growth Opportunities Driven by Innovation Culture, Resulting in Increased IoT Adoption and Reduced Downstream Hardware Costs

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Key Issues Addressed Key Benefits

The study covers the global satellite-enabled Internet of Things (IoT) services market across the 14 sub-segments of governance, security, emergencies, automotive, maritime, aviation, mass transport, finance, hospitality, retail, oil and gas, utilities, environment, agriculture, industrial, healthcare, smart cities, and consumers. The study covers ...

The rapid evolution of enterprise IT environments, driven by cloud adoption, the internet of things, and distributed work, has rendered legacy perimeter defenses inadequate. Network detection and response (NDR) has emerged as a strategic imperative, providing continuous visibility into network traffic to detect and respond to advanced, stealthy thr...

Digital retail is witnessing significant shifts, with next-generation innovations such as extended reality (XR), artificial intelligence (AI), the Internet of Things (IoT), radiofrequency identification (RFID), blockchain, and spatial computing enabling immersive customer experiences, intelligent operations, and connected supply chains across retai...

The Frost Radar on the European smart water metering solutions industry presents a competitive benchmarking of 18 leading providers of innovative solutions showcasing high customer value, significant value additions, and/or disruptive growth potential leveraging regional drivers or trends. The analysis evaluates the ability of these companies base...

After experiencing a significant post-Covid slump, the webinars and virtual events market returned to moderate growth in 2024. Growing at 4.8 percent over the previous year, revenue in 2024 is estimated to reach $1.45 billion. As in-person event attendance surged to its highest level in more than four years, event vendors have realigned their sol...

Online food delivery is growing at a rapid pace all over the world due to the convenience, variety, and cost effectiveness it offers at the touch of a button. Major cities and urban centers have been the epicenter of this evolution, especially with the increased penetration of smartphones and widespread Internet connectivity. There have not only be...