Search results for: 'application enablement platforms'

This Frost Radar has ranked the key companies in the Asia-Pacific cloud contact center services industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchm...

In the rapidly evolving landscape of 2025, where technological advancements are accelerating, the ability to identify, invest in, and leverage these advancements is becoming increasingly critical for organizations aiming to maintain industry leadership and ensure sustainable growth. Recognizing this imperative, Frost & Sullivan introduces (launches...

In the rapidly evolving landscape of 2026, where technological advancements are accelerating, the ability to identify, invest in, and leverage these advancements is becoming increasingly critical for organizations aiming to maintain industry leadership and ensure sustainable growth. Recognizing this imperative, Frost & Sullivan introduces (launches...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

Every 3 years, the team of futurists, analysts, and consultants at Frost & Sullivan's Visionary Innovation Group comes together to render a comprehensive analysis of the transformative, global forces that define the future world, with their far-reaching impact on businesses, economics, cultures, and personal lives. As we look to 2030, we see 12 tra...

The global loitering munitions (LM) market is undergoing rapid expansion as technological breakthroughs in autonomous guidance, miniaturized sensors, and artificial intelligence (AI)-driven targeting continue to redefine the tactical role of expendable strike systems. LMs offer a uniquely cost-effective alternative to traditional guided missiles, c...

The Mobility Technology Opportunity Engine (TOE) provides profiles of innovations related to High-power Density Proton Exchange Membrane (PEM) Fuel Cell Engines, AI-driven Predictive Maintenance with Real-time Monitoring and Robust Cybersecurity, Advanced AI and Multi-sensor Integration, Advanced Battery Technology and Optimized Fleet Management.Th...

The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) profiles a wide range of innovations from the advanced medical devices, wearables, medical imaging and diagnostics industry. The issue includes advanced medical devices such as chip-sized laser spectrometer, needle-free automated drug delivery system, AR/VR-based digital neuro...

Frost & Sullivan s analysis indicates that sensor network technology will record immense growth, potentially resulting in billions of connected devices due to constant improvements in enabling technologies, particularly artificial intelligence (AI). Growing demands in multiple industries, including information and communications technology (ICT), m...