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The importance of download as a feature within OTT services and how it may be a big business opportunity for AVOD providers cannot be overstated. But this will only hold true if the technology can work seamlessly with existing apps and ad-based revenue models. More OTT services, both AVOD and SVOD, must start including downloads as an option, to en...

The 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach was a meeting of innovative, enthusiastic, collaborative, and analytical minds. This year, the main challenges discussed by contact center leaders were: · Improving employee engagement and retention · Finding the right balance between ex...

The global energy market is currently undergoing a massive shift with decarbonization, decentralization and new technologies being the key driving factors. Utilities, independent power producers (IPPs) and other energy companies are exploring effective ways to manage the imbalance created in demand and supply due to the intermittent nature of the g...

This edition of the Energy & Power Systems (EPS) TOE features information about the innovations in PEM Electrolysis technology, nutrient recovery, biomethane production, nuclear power reactions, Small Modular Reactors, nuclear fusion, flow batteries, process heat electrification, among others.The Energy and Power Systems TOE provide insights on the...

The COVID-19 pandemic has significantly affected the water sector. Operational resilience and economic sustainability have become key focal points of investments due to the pandemic. The lockdowns due to the pandemic across the globe have severely disrupted supply chains and labour availability for production; both factors have significantly hit th...