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South Africa is the southernmost country in the African continent, with a coastline of 2,954 km stretching along the South Atlantic Ocean and the Indian Ocean in the south. It is a member of the Southern African Customs Union (SACU), the Southern African Development Community (SADC), and the Tripartite Free Trade Area (TFTA). This connectivity has ...

The economic outlook for Western Europe is expected to stay muted in 2020. The US-China trade wars, global economic slowdown, and the uncertainty surrounding Brexit have softened external demand, affecting export-based economies such as Germany. While unemployment rates have been low and stable across most of Western Europe, job growth has plateaue...

The Americas are expected to record tepid growth in 2020, higher than that of 2019. Advanced economies such as the US and Canada are likely to witness an economic rebound in 2020. Other smaller economies like Panama and Chile are poised to grow as well. However, Argentina’s growth is likely to remain contracted on account of currency deterioration ...

Energy and cost savings are still perceived as one of the top benefits of light-emitting diode (LED) lighting, and they will continue to influence decision-making in lighting procurement. In major countries, households' rising disposable income will result in the renovation and modification of lighting systems to keep up with LED lighting innovatio...

This study provides an update about the facility management (FM) market in Singapore. The cost of FM services in Singapore has increased from 2017 to 2019. Although this increase has been minimal without much impact, it has driven innovation and strategy planning to improve cost efficiency, service delivery, and quality of services. Cost is one of...

This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

Driven by the rapid FM development in developing markets and offset by low growth in mature markets, growth in the Asia-Pacific facility management (FM) market is stable. The growing outsourcing culture, supported by the continuous expansion of asset base and new construction, contributes to a higher penetrable FM market base. Constantly evolving c...

Water utilities across the globe are in various stages of implementing polices and regulations that will enable water conservation and reduce non-revenue water (NRW), with advanced smart water meters being the focal point of investment. For over a decade automated-meter-reading-based (AMR based) smart water meters were the most adopted. However, th...