Search results for: 'tracking software in service industry'

The biometrics industry, while fairly mature, has seen a recent resurgence in interest from customers that are seeking new ways to harden their security capabilities and harness new security measures to prevent increased fraud or theft due to mistaken or fraudulent identity. While identity verification has remained tied to a physical credential hel...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advancements in green materials, materials characterization, cosmetics, textiles, and other industrial applications. The featured innovations include eco-friendly polyvinyl chloride (pvc) composites with plant fillers for sustainability, lightweight nanostruc...

29 Nov 2021  |  Europe  |  Market Research

UK Facility Management Growth Opportunities

Disruptive Technologies and Sustainability Goals to Support Facility Management Recovery

Infographics

×

The facility management (FM) market in the United Kingdom is transforming, driven by technology innovations, new business models, emerging value propositions, sustainability, and creative service offerings. The UK FM market is the largest in Europe and one of the most developed, dynamic, and mature in the world. It has a highly competitive internat...

The Healthcare industry has witnessed some of the largest mega-mergers in 2018 – mergers on the provider as well as the payer ends. While this has the potential to bring a shift in power centers in the ecosystem, each stakeholder has relied heavily on inorganic growth to maintain their stronghold. This Mergers and Acquisitions in Life Sciences Indu...

This study covers the Canadian and the U.S. VoIP services markets. It analyzes industry challenges, regional market drivers and restraints and trends in VoIP wholesale and retail services. The study segments retail services by PC-to-PC, PC-to-phone, calling cards, VoIP over broadband and managed enterprise solutions and discusses pricing, terminati...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

Infographics

×

The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

This research service focuses on the US Department of Defense (DoD) information technology (IT) budget requests and representative contracts. Analyses of research, development, test, and evaluation (RDT&E); procurement; operations and maintenance (O&M); and a variety of other services are also presented in this study. Contract activity for the 2019...

This study discusses a wide range of enhanced services and value-added applications including Internet call waiting and virtual voicemail, IP-based residential call management services (call waiting, caller ID, call forwarding, etc.), IP audioconferencing, IP videoconferencing, voice Web and voice portal services and IP Centrex services. The study ...

This issue of High-Tech Materials Technology Opportunity Engine (TOE) profiles significant advancements in Materials for Shape-Shifting, Environmental, and Industrial Applications. The featured innovations include Elastic Titanium-nickel Alloy with Advanced Structural Properties, Alloy for High-temperature Coating Application in Hydrogen Combustion...