Search results for: 'platform screen data'

Businesses want collaborative customer relationship management (CRM) software that unifies all resources related to a particular deal and customer, eliminating siloes between different customer-facing teams and departments. Most CRM vendors already offer solutions with collaboration features that can integrate with contact center applications, but ...

29 Jan 2020  |  North America  |  Customer Research

Voice of Customer Analysis on Connected Car Services in the United States, 2018

Flexible Access to Telematics Services will be the Preferred Subscription Model in Future

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This study seeks to evaluate the current usage of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services in the United States. It also focusses on customer analysis bifurcation by vehicle segment, brand, and customer preference. The study seeks to high...

The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...

Before deregulation, the role of most European operators centered around the provision of voice-line telephony services. Modern telecommunications markets are much more complex and touch on a number of different segments across the ICT market. Today's telecommunications companies provide fixed and mobile broadband, content streaming services, fixed...

Enterprise digitalization and surging adoption of IoT applications have led to voluminous amounts of complex structured and unstructured data that require processing to draw meaningful insights. A Frost & Sullivan voice of customer (VOC) global survey on artificial intelligence (AI) finds that 43% of enterprises list data-centricity as a key busine...

As organizations shift critical workloads to public, private, and hybrid clouds, encrypted data flows and lateral traffic have created visibility gaps that traditional observability tools cannot close. Deep observability has emerged as a strategic imperative for CISOs seeking to eliminate these blind spots, unify telemetry data, and strengthen cybe...

Technological innovations such as delivery drones, autonomous driverless cars, and smart factories that have robotic co-workers are already having a profound effect on the way industries function. Widespread adoption of advanced mobile technologies and new platforms and systems are expected. Although it is difficult to predict exactly what advances...

Between 2012 and 2014, over 70 global companies that were valued at more than $1 billion were start-ups with unique and transformative new business models. During the same period, most business model innovators have managed to produce consistently profitable returns with a high average revenue gain. The keys to these success stories have been conne...

This research service provides an assessment of the global military unmanned aerial vehicles (UAVs). Despite a slowdown, the United States will remain the major market for UAVs. Also, demand from the Asia-Pacific and Europe will partially supplement reduced revenue from the United States. This market analysis focuses on revenue opportunities for ne...