Search results for: 'services AI'

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

Upgrading public street lights to LED lights alone is not enough to achieve desirable energy savings. Therefore networked, adaptive street lighting solutions have emerged as a leading smart city application. Although replacing existing street lights with LED lamps could cut down cities' electricity costs by 50%, networking these LEDs can deliver ad...

The global O&G sector is witnessing an unprecedented transformation, triggered by efforts to improve efficiency, reduce carbon emissions, and increase reliance on renewable and environmentally friendly energy sources. The digitalization and automation of processes accompanying this shift represent enormous opportunities, and the sector is poised to...

The global connected light commercial vehicles outlook focuses on the global micro and macro trends surrounding the LCV telematics market with geographical deep-dive market analyses and market sizing, along with many other parameters. A key aspect of this research is its comprehensive analysis of market metrics which gives insights into LCVs and va...

This research study identifies key solution providers that support the digital transformation of the waste recycling and circular economy industry. It analyzes the top trends and growth opportunities emerging from this space, noting the regional differences in adoption technologies. The key factors driving and restraining the growth of this market ...

Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

The global Facility Management (FM) market is going through a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative new service offerings. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions if ...

Frost & Sullivan expects the global power semiconductors market to witness unprecedented growth during the next 10 years as industries look for energy-efficient and high-performance electronics. This analysis focuses on Si-, SiC- and GaN-based power discrete devices, modules, and GaN ICs, which are gaining prominence across end-user industries due ...