The Future of Facility Management (FM), Forecast to 2025

The Future of Facility Management (FM), Forecast to 2025

A New Era of Service Integration, User Experience, Business Productivity, Smart Technology, and Internationalisation

RELEASE DATE
20-Dec-2019
REGION
Global
Deliverable Type
Megatrends
Research Code: MEB7-01-00-00-00
SKU: EN01171-GL-MT_23922
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Description

The global Facility Management (FM) market is going through a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative new service offerings. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions if suppliers are to avoid the cost trap.

This visionary study identifies the 8 most significant transformational trends that will define the future of the FM market (Business Productivity; User Experience and Human Touch; Sustainability; Artificial Intelligence and Robots; Selling Outcomes; Partnering and Collaboration; IoT and Cloud Services; Selling to the CXO). Meanwhile changes in technology, labour force, and workplace will have a significant impact on FM, in terms of customer base, value proposition, efficiency of delivery, and service needs.

This study also presents the growth outlook for the market until 2025 and analyses the future of competition, market share evolution, service integration strategies, competitive trends, the impact of technology, the future of the workplace, and the market outlook for major regions, namely North America (NA), Europe, Asia-Pacific (APAC), and Rest of the World (RoW).

In such a big and mature industry, organic growth is hard to find, therefore, companies need to innovate if they are to keep growing and remain profitable. The growth opportunities examined in this study include Workplace Optimisation and Workplace Change Management; Energy Management; Data Analytics; Service Integration; and Hard (Technical) Services.

The market will continue to move quickly towards service integration, and sophisticated advisory services focused on business productivity and Merger and Acquisition (M&A) activity will continue apace. This shift from cost focus to total client advisory services, outcome selling, and value creation will underpin the key transformations in the FM market in the next 6 years. Innovation must focus on the digitalisation of buildings, workplace optimisation, new customer-centric business models, user experience, and holistic productivity solutions.

Key Issues Addressed

  • What is the current FM market outlook?
  • What are the transformational trends in the FM market from 2018 till 2025?
  • What is the global FM market forecast for 2025?
  • How will the transformational trends yield new business opportunities in growth markets?
  • What is the FM market vision for 2025 by region?      
  • What are the top technology and service opportunities in the FM market by 2025?
  • What are the changes that will occur in the competitive landscape for FM by 2025?

Author: John Raspin  

Table of Contents

Key Findings and CEO’s 360 Degree Perspective

Global FM Market Engineering Measurements

Global FM Market Engineering Measurements (continued)

Top Predictions for the FM Market

Future of FM—Top 5 Market Developments

Transformational Trends in the FM Market

Global FM Market in Numbers

Global Future of Work

Vision for the FM Market

Top 5 Growth Opportunities in FM Markets

Key Conclusions

Associated Research and Multimedia on FM

Market Definitions

Market Definitions (continued)

Market Definitions (continued)

Market Definitions (continued)

Market Segmentation

Geographical Scope

Key Questions this Study will Answer

Global Growth Summary

Global FM Market Engineering Measurements

Global FM Market Engineering Measurements (continued)

The Global FM Market Universe

Revenue Forecast—Global Facility Management Market

The FM Market by Customer Sector

The FM Market by Customer Sector (continued)

The FM Market by Customer Sector (continued)

The FM Market by Service Segment

The FM Market by Service Segment (continued)

Global Growth Outlook

Global Growth Outlook (continued)

Regional Growth Outlook

Regional Growth Outlook (continued)

Regional Growth Outlook (continued)

Regional Growth Outlook (continued)

Service Integration and IFM Growth

Service Integration and IFM Growth (continued)

Market Roadmap

Top Transformational Trends in FM

Trend 1—Business Productivity

Trend 1—Business Productivity (continued)

Trend 1—Business Productivity (continued)

Trend 2—User Experience and Human Touch

Trend 2—User Experience and Human Touch (continued)

Trend 3—Sustainability

Trend 3—Sustainability (continued)

Trend 3—Sustainability (continued)

Trend 4—AI and Robots

Trend 4—AI and Robots (continued)

Trend 4—AI and Robots (continued)

Trend 5—Selling Outcomes

Trend 5—Selling Outcomes (continued)

Trend 6—Partnerships and Collaborations

Trend 6—Partnerships and Collaborations (continued)

Trend 7—IoT and Cloud Services

Trend 7—IoT and Cloud Services (continued)

Trend 7—IoT and Cloud Services (continued)

Trend 8—Selling to the CXO

Trend 8—Selling to the CXO (continued)

The Future of Competition

FM Service Provider Landscape

Competitive Environment

Market Share Analysis

Market Share Evolution

Service Integration Strategies

Competitor Growth Analysis

Strategic Focus

Competitive Convergence

Competitive Trends

Chinese Companies to Watch

Regional Competitive Trends

Partnering and Collaborating—The Start-Up and Emerging Companies Ecosystem

Partnering and Collaborating—The Start-up and Emerging Companies Ecosystem (continued)

Key Shifts in Demographics and Technology

Key Shifts in Workforce

Future of Work—Segments to Explore for FM Suppliers

Labour Force

Ageing Population

Female Empowerment

Female Empowerment (continued)

Generation Y Employees

Crowdsourcing as a New Outsourcing Model

Modular Work Structures

Office Design to Drive Collaboration

Impact of Technology

Technology Roadmap Towards Smart and Connected Buildings

Technology in Buildings—Top Developments to Watch

Connectivity and Convergence

Big Data and Analytics

Internet of Things (IoT)

Growth Opportunities by Region

Regional Growth Comparison

Regional Segmentation and Market Tiers

Strategic Growth Trends by Region

North America

North America (continued)

Europe

Europe (continued)

Asia-Pacific

Asia-Pacific (continued)

Rest of World

Rest of World (continued)

Levers for Growth

Top 5 Growth Opportunities in FM Markets

Growth Opportunity 1—Workplace Optimisation and WCM

Growth Opportunity 2—Energy Management

Growth Opportunity 3—Data Analytics

Growth Opportunity 4—Technical (Hard) Services

Growth Opportunity 5—Service Integration

Identifying Your Company’s Growth Zone

Growth Opportunities 1–5—Vision and Strategy

Growth Opportunities Matrix

Growth Strategies for Your Company

Prioritised Opportunities through Implementation

Legal Disclaimer

Abbreviations and Acronyms Used

List of Exhibits

List of Exhibits (continued)

List of Exhibits (continued)

List of Exhibits (continued)

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

The global Facility Management (FM) market is going through a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive disruption, and creative new service offerings. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions if suppliers are to avoid the cost trap. This visionary study identifies the 8 most significant transformational trends that will define the future of the FM market (Business Productivity; User Experience and Human Touch; Sustainability; Artificial Intelligence and Robots; Selling Outcomes; Partnering and Collaboration; IoT and Cloud Services; Selling to the CXO). Meanwhile changes in technology, labour force, and workplace will have a significant impact on FM, in terms of customer base, value proposition, efficiency of delivery, and service needs. This study also presents the growth outlook for the market until 2025 and analyses the future of competition, market share evolution, service integration strategies, competitive trends, the impact of technology, the future of the workplace, and the market outlook for major regions, namely North America (NA), Europe, Asia-Pacific (APAC), and Rest of the World (RoW). In such a big and mature industry, organic growth is hard to find, therefore, companies need to innovate if they are to keep growing and remain profitable. The growth opportunities examined in this study include Workplace Optimisation and Workplace Change Management; Energy Management; Data Analytics; Service Integration; and Hard (Technical) Services. The market will continue to move quickly towards service integration, and sophisticated advisory services focused on business productivity and Merger and Acquisition (M&A) activity will continue apace. This shift from cost focus to total client advisory services, outcome selling, and value creation will underpin the key transformations in the FM market in the next 6 years. Innovation must focus on the digitalisation of buildings, workplace optimisation, new customer-centric business models, user experience, and holistic productivity solutions.--BEGIN PROMO--

Key Issues Addressed

  • What is the current FM market outlook
  • What are the transformational trends in the FM market from 2018 till 2025
  • What is the global FM market forecast for 2025
  • How will the transformational trends yield new business opportunities in growth markets
  • What is the FM market vision for 2025 by region      
  • What are the top technology and service opportunities in the FM market by 2025
  • What are the changes that will occur in the competitive landscape for FM by 2025

Author: John Raspin  

More Information
Deliverable Type Megatrends
No Index No
Podcast No
Predecessor MBEB
Author John Raspin
Industries Environment
WIP Number MEB7-01-00-00-00
Is Prebook No
GPS Codes 9343-A4,GETE