Search results for: 'conducting tech'

Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...

Frost & Sullivan defines the metaverse as an interconnected network of persistent three-dimensional (3D) worlds and simulations where end users, represented by virtual avatars, are enabled with a sense of social presence and spatial awareness and participate in an extensive virtual economy. IoT is crucial in terms of linking the metaverse and real...

This research study delves into the smart homes market with insightful analysis of near-future trends that will shape and drive its growth in 2024. The smart homes market is undergoing a multilayered evolution and is poised for robust growth in 2024. Factors driving this growth include the rising demand for smart home devices providing safety, secu...

The increase in global internet users, internet traffic, active social media users, and unique mobile phone users has driven digital content growth. In 2022, the industry saw more than 150 million new global internet users, a spike of more than 25% in internet bandwidth, 200+ million new active social media users, and 90+ million unique mobile phon...

Frost & Sullivan’s mobility team tracks the two-wheeler (2W) industry by conducting extensive research and analysis on the micro and macro trends shaping it. This report lists the top growth opportunity areas for 2W and three-wheeler (3W) industry players, including key use cases for each one. The industry shift toward electric 2Ws and 3Ws (e2W...

This issue of the Nanotechnology Opportunity Engine profiles significant advances in nanotechnology for various industrial applications. The featured innovations include Enabling Self-Powered Infrastructure Through Energy Harvesting Nanogenerators, Advancing Metal Nanomaterials for Multi-Industry Adoption, Advancing Bioactive Nanomaterials for Dive...

This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.

The South Korean SCM market recorded positive growth; the Web security segment witnessed stronger growth than the e-mail security segment. Awareness of ransomware, scams, spear phishing, and network-based advanced malware attacks drive the adoption of security solutions. SCM vendors are trying to integrate Web and e-mail security features with the ...

Europe continues to be the leading market for electric vehicles. BEVs are considered ‘clean’ innovations where tech gadgets render high-tech attributes when compared to ICEs. Frost & Sullivan assessed new customer attitudes and preferences for alternative vehicles and powertrains by vehicle segment and key demographics. Frost & Sullivan carried out...