Search results for: 'mega vendors'

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

This research service provides a snapshot of the Saudi Arabian economy by examining the country’s growth conditions and key policies. Following a steep economic contraction in 2020 on account of the COVID-19 pandemic, Saudi Arabia recorded a rebound of around 8.7% in 2022. Robust growth in non-oil sectors such as manufacturing, transport, governmen...

25 Nov 2020  |  Europe  |  Market Research

Transformative Mega Trends Powering UK and Ireland’s Personal Protective Equipment (PPE) Market, 2020

Future Growth Potential in Air Purifying Respirators to be Driven by Stringent Regulations

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This research service provides research and analysis on the personal protective equipment (PPE) market in the UK and Ireland. The PPE market in the region is continually challenged by market dynamics, and now the industry is being significantly impacted by the sudden outbreak of the COVID-19 respiratory syndrome, leading to increased demand for air...

This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...

The Satellite Communication (SATCOM) sector is undergoing many changes because of the technological advancements in satellite technology; one such key advancement is the rise of satellite mega-constellations in LEO. Because satellites are at very low earth orbits they can directly connect to cellphones and provide SATCOM services to underserved and...

Enterprises are exposed to multiple types of threats to confidential company data pertaining to employees, partners, suppliers, and customers. Despite having advanced technological systems and policies in place, human error exposes an organization to attacks from cyberadversaries. Companies are facing a substantial threat from social engineerin...

This deliverable examines the key types of compressor services across various regions. The study discusses the revenue generated by servicing, repairs, maintenance, and end-of-life services for process gas centrifugal and process gas reciprocating compressors. The study provides forecasts until 2026, with market data provided on major regions, incl...

Frost & Sullivan’s global IoT and Edge predictions for 2025 are based on insights gathered from our regional research teams. The contributions from research analysts leverage the extensive Frost & Sullivan knowledge base alongside both primary and secondary research.The report identifies the top 10 growth opportunities for 2025, encompassing analys...

From its conception in the 1950s to early 2023, artificial intelligence (AI) underwent a series of improvements, from machine learning (ML) to deep learning (DL), which enabled it to mimic human responses (conversational AI), identify images (computer vision), and generate digital text, images, audio, and video, among other content types (generativ...