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The Internet of Things (IoT) has been introduced to solve a variety of business challenges faced by enterprises in the following categories: 1) visibility and insights, 2) optimization of business processes, 3) tracking of assets, 4) monitoring of assets and environment, 5) improved customer engagement, 6) enabling new services, 7) enabling new bus...

The US eCommerce fraud prevention market is on a growth trajectory: eCommerce sales are expected to generate more than $700 billion in the United States by 2023. However, the online environment has emerged as the preferred channel for fraudulent transactions, given that card-not-present payments present various opportunities. By analyzing various d...

Warehousing accounts for 18% of the $12 trillion globally spent on logistics. Warehousing refers to the temporary storage of goods before they are distributed to the end user in the supply chain. The industry has evolved over the years from providing only storing goods to offering other value-added services such as picking and packing, sub-assembly...

Consumers are increasingly adopting flexitarian (meatless diet but occasionally includes meat or fish), vegetarian (meatless diet), or vegan (zero animal product diet) lifestyles due to concerns about health risks, animal welfare (factory farming), and environmental sustainability. This global trend is augmenting demand for alternative or plant-bas...

This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

21 Dec 2020  |  North America  |  Frost Radar

Frost Radar™: Drone-in-a-Box Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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While the use of small aerial drones for a wide range of commercial applications has been increasing steadily over the past several years, market growth has been limited by regulatory restrictions requiring pilots to keep drone platforms in sight while in operation. In the recent past, significant advances in technologies and procedures that enable...

This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...

Unmanned systems can be valuable for rescue and security teams when responding to a natural disaster or other emergency. Deployment after a hurricane or earthquake or during a fire or hostage situation allows emergency responders to get a unique perspective of the event without putting more lives at risk. Cloud-based systems, advanced cameras that ...

Transformative technologies are poised to redefine traditional supply chain operations as businesses navigate cost management challenges, rising goods costs, and geopolitical influences on production and distribution toward a new normal characterized by transparency and resilience. Digital transformation and technology integration are integral to e...