Search results for: 'Operations and Maintenance'

As the customer contact landscape continues to be disrupted, the CX team at Frost & Sullivan has seen three noteworthy topics come across our desks repeatedly over the course of 2018, each of which resulted in detailed white-papers. These are by no means the only technology-related topics of importance as far as the CX goes, but it’s noteworthy how...

HVAC systems have been witnessing a major transformation with the inclusion of novel technologies, including IoT and artificial intelligence/machine learning. These technologies offer various benefits and improvements for legacy HVAC systems, such as improved efficiency, remote monitoring and control, energy savings, and reduced carbon emissions. ...

Purpose-built vehicles (PBVs) represent the new breed of customized vehicle development. Unlike custom-built vehicle manufacturing processes, in which few alterations are made to existing vehicle models, PBVs are customized from the design phase to suit the application in which the vehicle will be deployed in the future. The PBV market is fragm...

The acute impact of climate change due to growing GHG emissions highlights the need for the technologies that can reduce said emissions while preparing the world s population for a scenario in which international targets are not achieved. While mitigation technologies seek to reduce or offset GHG emissions, adaptation technologies prepare communiti...

In 2024, a new multipolar world will emerge, reshaped by digital industries that have become mainstream following the 2020 COVID-19 pandemic. This shift signals an accelerated push toward digitalization, unveiling eight novel growth opportunities in digital industries, each marking a significant step in industry progress and offering vast potential...

Managed detection and response (MDR) is a threat detection and response powerhouse and enjoys incredibly high adoption and rapid growth across the cybersecurity industry. MDR solutions are equipped with in-built capabilities to deliver extensive visibility over the environment and advanced detection of the most pervasive threats. It has become the ...

This Frost Radar™ benchmarks the companies and their solutions that allow healthcare payers and providers to create next-generation virtual assistants. Conversational AI is primarily used to streamline patient and provider processes and interactions across the care continuum—the pre-care, at-care, and post-care phases. Conversational AI solutions a...

14 Mar 2025  |  Global  |  Market Research

Healthcare Security Solutions Sector, Global, 2024–2030

Increasing Cyber-physical Threats are Driving Transformational Growth Due to the Rise in Digital System Usage

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The increasing digitization of healthcare systems has ushered in transformative benefits, such as improved patient outcomes, enhanced data accessibility, and streamlined operations. However, this digital shift has also elevated the risk of cybersecurity threats, including data breaches, ransomware attacks, and unauthorized access to sensitive patie...

This Frost Radar™ examines the Latin American customer experience (CX) management landscape. It includes outsourcing services alone, excluding operations performed in-house and in shared service centers. It encompasses the services delivered in each local market and those from Latin American locations to countries overseas. CX management is a subse...