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11 Aug 2022  |  Global  |  Market Research
Strategic Profile of Volvo Cars
By 2025, Volvo Cars will be an EV Firm with BEV Models Added Annually to the Product Portfolio and Transformational Growth of EV Share to More than 50% of Retail Sales
This research service focuses on the strategic profile of Volvo Cars and delivers insights into its operations and activities in the global market, including China, Europe, and North America. With EVs gaining popularity and the industry digitizing, Volvo is actively electrifying its product lineup and introducing new-gen software systems for a soft...
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26 Feb 2020  |  North America  |  Market Research
UCC Industry Trends to Watch, 2020
The Foundation is Set for Rapid Advancement
Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The indu...
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13 Sep 2012  |  North America  |  Market Research
Western European and U.S. Cardiac Rhythm Management Devices Market
Pricing Trends Pose a Significant Threat to the Market Participants
The World Health Organization reported that cardiovascular diseases were the major cause of death for 17 million people worldwide in 2008. Cardiac rhythm disorders, if not treated properly, could lead to more serious and life-threatening disorders. Risk factors like obesity, diabetes and tobacco use could lead to cardiac complications. The cardiac ...
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14 Aug 2009  |  Europe  |  Market Research
EMEA Agent Performance Optimization Markets
This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) applications. It also provides market size, market share, forecasts and regional revenue breakdown. Vendor solution offerings and strategies ...
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03 Feb 2026  |  Global  |  Market Outlook
Top 10 Growth Opportunities in Cloud Communications and Collaboration Services, 2026
AI Effects Permeate All Market Trends
The 2026 Top 10 Growth Opportunities in Cloud Communications and Collaboration Services study provides a comprehensive examination of the forces reshaping one of the most dynamic segments of the ICT industry. As artificial intelligence, mobility, cloud maturity, and API‑driven programmability converge, they are redefining how organizations communic...
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23 Mar 2023  |  North America  |  Market Research
Conversational AI is Now the Heart of Customer Experience
Consumer Demand for Self service Options and Employee Need for More Engaged Experiences Drive Contact Centers’ Technology Adoption
Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing capabilities across the contact center spectrum: from agent hiring and training, resource forecasting, and quality and performance management to process automation, workforce optimization, and custom...
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26 Aug 2026  |  North America  |  Frost Radar
Frost Radar™: Customer Experience Platforms in North America, 2026
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...
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09 Sep 2008  |  North America  |  Market Research
North American Agent Performance Optimization Markets
This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on Quality Monitoring and Workforce Management applications. It also provides market size, market share, forecasts and breakdown by size of contact center and vertical market. Vendor solu...
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16 Oct 2026  |  Global  |  Market Research
Customer Transformation Journeys External Risk Mitigation and Management: BitSight
Accelerating Cyber Risk Reduction and Remediation with BitSight's Intelligent ERMM Solution
This report explores how organizations are accelerating cyber risk reduction and remediation through Bitsight’s intelligent External Risk Management and Mitigation (ERMM) solution. It examines customer transformation journeys, highlighting how continuous visibility, contextualized risk intelligence, and prioritized remediation help security teams i...
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26 Aug 2014  |  Global  |  Market Research
Internet of Things (IoT)—Challenges and Impediments
Resolving Communication, Data Management, Networking, and Security Concerns to Drive Seamless IOT Implementation
While the IoT is expected to transform the plant floor into a hyper-connected space and dissolve boundaries between individual business units within the organization, a number of challenges require attention to ensure the future of a connected enterprise. This strategic market insight provides value chain participants in the IoT ecosystem an overvi...
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