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21 Feb 2019  |  Europe  |  Market Research
End User Priorities for Customer Engagement in Europe, 2018
Navigating Digital Transformation in Contact Centers
The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...
$1,500.00
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05 Jan 2018  |  Europe  |  Market Research
Strategic Analysis of Truck and Bus Driver Simulator Market, 2016–2025
Simulator Usage in Driver Training will Promote Eco-driving, Critical Driving, and Defensive Driving Growth in the Commercial Vehicle (CV) Industry
Skilled driver shortage and reduction in fleet liabilities is major driver for the driver simulator market. The challenges include high initial investment, replication of complex road environment, and driving pattern in virtual driving condition. European Directive 2003/59/ EC of European parliament deals with initial qualification and periodic tra...
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02 Aug 2019  |  Global  |  Market Research
Global Video Conferencing Endpoints and Infrastructure Market, Forecast to 2023
2019 Market Update
Software and cloud-centric solutions are driving the video conferencing industry to morph significantly. Companies that are innovating at a fast pace are growing while others are becoming less relevant. As video communications become an integral part of the digital transformation strategy, the user demand continues to expand. The impact of software...
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22 Sep 2021  |  Global  |  Megatrends
Trend Opportunity Profiles: Direct-to-Consumer (D2C) Business Model
Social Commerce and Online Sales to Ensure Transformational Growth of the D2C Business Model
In 2020, 59% of customers preferred to shop online. Customers emerging from the COVID-19 pandemic expect seamless digital shopping experiences and direct interaction with brands. In fact, customers are more willing to switch to brands that offer complete transparency and accountability. In the post-pandemic retail era defined by ease of access a...
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15 Dec 2022  |  North America  |  Megatrends
Growth Opportunities Driven by Global Decarbonization Strategies
Industrial Decarbonization Technologies and Strategies Accelerating Transition Toward Net Zero
Sustainability targets in businesses are increasing to mitigate the risk of stringent regulations, taxation, and, more importantly, to meet customer demand for more environmentally friendly products. To achieve these goals, businesses adopt decarbonization strategies and invest in low-carbon technologies and services at different stages of the supp...
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25 Jan 2021  |  North America  |  Market Research
Enhanced Wheel Diagnosis Technologies Influencing the North American Wheel Hubs and Bearings Replacement Aftermarket
WDs and Retailers Push Private Labels to Strengthen In-house Brand Name in the Wheel Hubs and Bearings Aftermarket
This research service analyzes the volume and value of class 1–3 vehicle hubs and bearings aftermarket in the United States and Canada. It discusses unit shipment, revenue, average price, distribution channel share, and major participants for wheel hub assemblies and for bearing units. The base year for this analysis is 2019, and the forecast perio...
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22 Oct 2021  |  South Asia, Middle East & North Africa  |  Market Research
Indian Plastic Packaging Waste Recycling Growth Opportunities
Extended Producer Responsibility and Plastic Waste Neutrality in Companies Propel Future Growth Potential of Circularity
A signatory to the Paris Agreement on climate change, India is working toward reducing carbon dioxide emissions in the country. India generates 8.5 million tons of plastic waste with a waste collection rate of 70% to 80% as observed in the last four years. A lack of source segregation and robust infrastructure for sorting plastic waste is the main ...
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20 Jan 2022  |  Global  |  Megatrends
Growth Opportunities for Capturing Value in Baby Boomers
Rethinking Business Strategies as Seniors Delay Retirement and Continue to Influence Consumer Spending
Globally, the aging population is enlarging, and this group’s participation in the labor market is increasing accordingly. By 2030, people aged 60 and above are expected to outnumber children under age 10 by 60 million. Projections estimate 30% growth in labor participation from the 65+ age group. At global scale, the increase in life expectancy pr...
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19 Dec 2025  |  Global  |  Customer Research
Navigating Customer Experience Trends in Healthcare, 2025 to 2027
A Customer Perspective
Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...
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07 May 2020  |  Europe  |  Market Outlook
Global Electric Vehicle Market Outlook, 2020
Over 2.5 Million Electric Vehicles are Likely to Be Sold in 2020 with China Continuing to Be the Leader with a 53% Market Share
As we move into the new decade, the electric vehicle (EV) industry is likely to experience total sales of over 2.5 million units (including battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs). Majority of the European OEMs are likely to reduce PHEV models and introduce BEV models in their product lines. OEMs are revisiting...
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