Search results for: 'MEETING APP'

Europe’s public-transit fare systems are moving away from cash, paper tickets, and closed-loop cards. Riders now hold an account, and the system works out the best fare after the journey, whether they pay with a bank card, a phone, or an app. Three forces drive demand: aging equipment that needs replacing, national and regional schemes that bring m...

03 Feb 2021  |  Europe  |  Market Research

AI-powered Chatbots Boosting the European CX Management Market, 2020

Chatbots Enhance the Customer Experience and Give Businesses Extraordinary Scaling Opportunities

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The chatbots market is one of the fastest-growing in the ICT industry. There are several effective uses for chatbots. Businesses are applying them, in particular, to enhance their customer services and improve customer experience (CX). Chatbots are deployed across different channels, including web chat, SMS, social media, mobile chat apps, among ot...

Hybrid work is here to stay, and the workplace is rapidly changing. As the pandemic has influenced people's attitudes toward hybrid work to varying degrees, the percentage of people who will return to the workplace is in flux. As a result, there is a greater need to recognize employee preferences for hybrid working and accommodate multiple user-pro...

Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...

This study provides insight into the challenges of current battery technology and their effects on electric vehicle adoption as original equipment manufacturers work to meet governmental emission mandates. Frost & Sullivan examines Tanktwo's game-changing battery technology that has the potential to alter the charging ecosystem altogether. The repo...

This research service covers the personal protective equipment (PPE) used in the European mining industry. Coal and mineral mining operations have been included. Mining for oil and gas has been excluded from the scope of the research. The PPE market is covered in a total of 7 product segments—above-the-neck protection, respiratory protection, prot...

The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...

27 Sep 2018  |  Europe  |  Market Research

Western European Respiratory Protection Market, Forecast to 2022

Manufacturing Revival, New Directives and Higher Awareness will Drive Growth

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Key Issues Addressed

This research service focuses on the respiratory protection market in Western Europe. Starting with the need for personal protective equipment, the report lists and explains the market drivers, restraints, forecasts, and product and technology trends. It also includes a CEO’s 360-degree perspective of the market. The study provides product segmen...