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29 Aug 2025  |  Global  |  Market Research

The CPaaS Revolution: APIs, AI, and the New Era of Communication

AI-Powered Innovation Creates Differentiation and Boosts Value Propositions

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Frost & Sullivan’s 2025 IT decision-maker (ITDM) survey was conducted to gain insights into the following end-user organizations’ priorities: - Current communications and collaboration technology adoption rates and future adoption plans. - Demand for communications platform as a service (CPaaS) and programmable communications functionality throug...

Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find that organizations report managing costs in the public cloud as a major challenge. Consequently, int...

This edition of the IT, Computing and Communication Technology Opportunity Engine explores emerging growth prospects in AI-driven spatial intelligence, automated 3D intelligence, agentic observability, end-to-end agentic observability, unified API & AI gateway, API and AI connectivity platform, global GPU cloud, global cloud infrastructure, and tai...

Communications platform as a service (CPaaS) has become a strategic enabler of digital business, driving the operationalization of customer and employee engagement across industries. As enterprise transformation accelerates, companies are rearchitecting their communications workflows around programmable interfaces that unify data, intelligence, and...

AI holds the potential to deliver significant benefits to economies and societies—from enabling new business models and driving operational efficiencies to providing accurate predictive outcomes. As AI technology implementation shifts gears—from the proof-of-concept stage to enterprise deployment—failing to implement an enterprise-wide AI strategy ...

PACCAR Inc is expected to increase its medium- and heavy-duty truck unit sales at a compound annual growth rate of 4.8% from 2016 to 2025, which will help it maintain its share of the global truck market. While rising unit sales will not be the key driver for sustained profitability, revenue from services such as telematics-based fleet management s...

The global trade landscape is poised for significant transformation through 2035, underpinned by rapid technological advancements, emerging economic powers, and evolving geopolitical dynamics. The persistent disruptions in supply chains since 2020 have led to a sizable pivot towards regionalization, driving advanced nations to prioritize reshoring ...

In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...

Global economic activity in 2026 is set against a backdrop of moderating growth, persistent tariff pressures, and geopolitical volatility. While global GDP growth is forecast to ease from 3.2% in 2025 to 3.0% in 2026, supply chain realignment and sustained fiscal spending will create critical growth avenues in AI, defense, critical minerals, and re...