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Cyber adversaries use a combination of sophisticated technologies to launch advanced and targeted attacks against organizations. As a result, organizations must proactively identify security blind spots to prevent major damage. At the same time, security control validation takes time when organizations resort to traditional penetration testing,...

The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...

Data-driven business operations coupled with the rise in remote work due to the COVID-19 pandemic has led to a significant evolution of the hybrid cloud. What was initially comprised of one or possibly two public clouds connected to one or more corporate or hosted data centers has advanced to include not only major points of presence—like data cent...

The North American wavelength services market is in the mature stage of the product life cycle. In recent years, the request for wavelength services has snowballed, driven by exponential demand for high bandwidth from wholesale and retail customers looking to accelerate their digital transformation initiatives, the adoption of AI-enabled applicatio...

This Frost & Sullivan research service provides market sizing and forecasts by segment and technology, both in terms of lines and revenues and market share figures. In this research, Frost & Sullivan's expert analysts thoroughly examine the following markets: fixed telephony, data communications (VPN IP MPLS, Carrier Ethernet, and other technologie...

Organizations across the board realize the significance of delivering excellent customer service as a competitive differentiator. Customer experience (CX) outsourcing services play an increasingly vital role in building a robust end-to-end customer journey as customer-centricity takes center stage. Providing contextual, proactive, seamless, and per...

Frost & Sullivan expects 2.1% year-over-year market growth for global network services in 2024. Certain services, such as software-defined wide area network/ secure access service edge (SD-WAN/SASE) and managed security, continue to experience double-digit revenue growth and will offset the declines in traditional transport services. The traditiona...

The European managed SD-WAN services market is in the growth phase. Europe ranks second in customer adoption, just behind North America. In the past year, SD-WAN deployments have increased significantly in Europe as businesses look to simplify their network architecture and gain flexibility in a distributed workforce and application environment....

As organizations seek to simplify network architectures and gain flexibility for distributed workforces and application environments, SD-WAN deployments continue to increase significantly across Europe. SD-WAN plays a central role in network transformation by merging networking and security, enabling agility, cost optimization, and improved cloud c...