Search results for: 'client reference'

27 Jul 2016  |  Europe  |  Market Research

Analysis of the European Packaging and Plastic Processing Machinery Market

Cost-Efficient, Intuitive, and Flexible Solutions to Stimulate Demand

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The research on the packaging and plastic processing machinery market offers extensive analysis of the various product segments across the European market. It assesses the strategic opportunities that machinery manufacturers can leverage to expand their current product/service mix. With changing customer requirements, the demand is shifting towards...

This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

Over the next five years, the customer experience (CX) outsourcing services market will continue to grow rapidly, fueled by two factors: the recognition of CX as a potent strategy for competitive differentiation and the compelling incentives for businesses to outsource their CX operations. Companies expect continuous process enhancement and rapi...

This Frost Radar™ examines the European customer experience management (CXM) outsourcing landscape. CXM is a subset of the much broader business process outsourcing industry. Usually, it is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can range from hand...

21 Dec 2021  |  Europe  |  Frost Radar

Frost Radar™: European Customer Experience (CX) Outsourcing Services, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) is becoming the primary factor impacting customer loyalty and one of the most relevant business differentiators. In Europe, demand for outsourced CX services is growing steadily as end-users demand more responsive, personalized, and engaging experiences. Businesses must design and implement a superior end-to-end customer jo...

Traditional carsharing refers to short-term vehicle rentals where users can pick up and return vehicles either at fixed stations (station-based) or at flexible locations within a designated area (free-floating). In this model, carsharing operators typically own and manage the vehicle fleets. Zone-based operators primarily support station-based serv...

This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience in serving multiple clients across several verticals is w...

09 May 2018  |  Europe  |  Market Research

European Category Management Report—Automotive Steering Components Aftermarket, Forecast to 2024

Foreign Distributors and Independent Private Labels will Mount Pressure on Established Suppliers by Providing Cheaper Options for Multiple Product Lines

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This study covers passenger cars (PCs) and light commercial vehicles (LCVs) up to 3.5 tons (referred to as Class 1-3) in the steering aftermarket in terms of volume (in million units) and value (€ million) across the European Union—with the exception of Russia and Turkey. It discusses unit shipments, revenue, average price, distribution channel sha...