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23 Aug 2022  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Used Car Sales, 2022
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Although not a fully formalized market yet, Latin American used car sales have expanded in the last few years as a result of new vehicles’ high prices and reduced supply scarcity because of pandemic-related supply chain issues. Most local used vehicle transactions happen informally. However, traditional car dealerships, online marketplaces, and...
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26 Apr 2023  |  Latin America  |  Market Outlook
LATAM Automotive Growth Outlook 2023
Future Growth Potential of the Automotive Industry in 2023 after Recovery During 2022
The Latin American automotive industry continues to grow, despite COVID-19, scarcity of resources and auto parts, the Russo-Ukrainian War, inflation, and exchange rates affecting vehicles’ availability and prices. With 4.4 million units sold and a slow recovery from the pandemic, Latin American automotive expanded by 2.7% in 2022. Ecuador showed...
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08 Nov 2018  |  Latin America  |  Market Research
Analysis of the Contact Center Outsourcing Services Market in Latin America and the Caribbean, Forecast to 2023
Automation is Heading the Market for Disruption
The Contact Center Outsourcing (CCO) Services Market in Latin America and the Caribbean experienced high growth, driven by solid performances in CaCar and Colombia, as well as the devaluation of the US Dollar against most Latin American currencies in 2017 (especially against the Chilean peso (15.5%) and the Brazilian reais (8.5%)). Frost & Sulliva...
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21 Sep 2022  |  Latin America  |  Frost Radar
Frost Radar™: Latin American Low-Power Wide-Area Network (LPWAN) Operators—2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Low-power wide-area networks (LPWANs) are gaining traction globally for their extended coverage, low transmission rate, long battery life, and beneficial cost savings in operations, capabilities that are determinantal to enabling massive Internet of Things (IoT) deployment. Although more than 16 technologies are competing in the global LPWAN la...
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22 Apr 2019  |  Latin America  |  Market Research
Customer-centric Automotive Retail Strategies and Innovations Along the Customer Journey in Brazil, 2018–2023
Omnichannel Presence, with a Profitable Mix of New Retail Formats, which Leverages Digital Solutions is Expected to be Central to a Successful Customer Retail Strategy
The automotive retail market in Brazil is at the helm of change and is currently being disrupted by a number of transformative shifts, such as newer dealership formats (pop-up stores, experience outlets, online vehicle commerce, virtual live stores), and omnichannel (online-to-offline customer journeys, digital technologies, newer vehicle financin...
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26 Dec 2017  |  Latin America  |  Market Research
PACS and Integrated PACS Market Assessment in Brazil, Forecast to 2021
SaaS Models, Integrated Analytics Tools on the Rise, Further Advancing Market Maturity
Brazil currently spends over $80 million on PACS and integrated PACS systems, considering only the software involved. The overall penetration is increasing, although adoption varies significantly among geographical regions and by the size of institutions. While large-size hospitals and diagnostic centers are almost fully penetrated and are almost e...
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26 Jun 2020  |  Latin America  |  Market Research
Post-pandemic Growth Opportunity Analysis of the Meetings Market
Video Meetings Become a Business Necessity in the New Normal
The socio-economic impact of the COVID-19 pandemic is difficult to fully predict with many factors in a flux. One thing is amply clear – it will be a disruptive catalyst across the UCC industry. In particular, it will forever change the way we meet and collaborate. Organizations across the world were quick to respond to the pandemic by implementi...
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24 Jun 2020  |  Latin America  |  Market Research
IoT Ecosystem—Latin American Operator Strategies, 2020
Service Providers Must Go Beyond Connectivity and Develop Ecosystems that Help Support Industry-specific Solutions
The key challenge for Telecom operators is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. This study analyzes how the IoT ecosystem ...
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21 Nov 2019  |  Latin America  |  Market Research
Preliminary Analysis of the MERCOSUR and European Union Agreement, 2019
The World’s Biggest Agreement between Economic Blocs to Boost Trade in Goods and Services with the European Automotive Sector Enjoying a Tax Reduction on Exports to MERCOSUR from 35% to 0%
During the last 20 years, the European Union (EU) and MERCOSUR have been discussing and developing a trade agreement to boost the economies of both blocs. After final approval, this may be the world’s biggest agreement between economic blocs and will have a positive impact on trade of goods and services. Ministries suggest that the agreement will i...
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27 Jan 2023  |  Latin America  |  Frost Radar
Frost Radar™: Customer Experience Outsourcing Services in Latin America, 2022
A Benchmarking System to Spark Companies to Action–Innovation that Fuels New Deal Flow and Growth Pipelines
The customer experience (CX) outsourcing services landscape is expected to sustain a strong growth trajectory during the next 5 years. Two drivers will fuel this momentum: increasing acceptance of CX as a formidable competitive differentiation strategy and compelling incentives for companies to outsource their CX operations. Improving CX ranked ...
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