Explore more Categories
Artificial Intelligence involves the science and engineering of developing intelligent machines
The manufacturing world is at a cusp of a new revolution that will redefine conventional business models
IoT will have a major impact on businesses and consumers in the future
The world is creating 2.5 exabytes of data daily
Our research seeks to connect-the-dots across multiple trends
Personal Robots are Set to Be a $19 Billion Market
Strategic Analysis of BREXIT and its Implications to Industries, Economies and Societies
Time for a Digital Revolution in the Women’s Health Market
iFrost is a digital platform for interactive and dynamic reporting of data.
The TOEs are a great source of information which gives corporates critical information on companies to action for their strategic investments either as an open source platform or to collaborate and to develop successful products
Omnichannel Presence, with a Profitable Mix of New Retail Formats, which Leverages Digital Solutions is Expected to be Central to a Successful Customer Retail Strategy
save 25 %
* Required Fields
Pay by invoice
The automotive retail market in Brazil is at the helm of change and is currently being disrupted by a number of transformative shifts, such as newer dealership formats (pop-up stores, experience outlets, online vehicle commerce, virtual live stores), and omnichannel (online-to-offline customer journeys, digital technologies, newer vehicle financing solutions, such as vehicle subscriptions/leasing), new business models in the aftermarket, and personalized customer engagement.The customer journey is changing, and every section of this journey, from the "consider and research" phase, to the "retention" phase is witnessing innovative solutions/features/strategies. The focus is shifting toward customer-centric solutions, and building an experience/relationship with the user that is cyclic and recurring. Physical stores and offline customer journeys will continue to be central to the future automotive retail process in Brazil. However, these are being drastically affected by disruptions, thereby encouraging changes in role, function, structure, and process flows.This research service begins by presenting the top transformative trends that are set to impact the future of automotive retail and summarizing the key study findings. It moves on to define the key phases of the customer journey and details the various activities/solutions offered, and the features/technologies for each of the phases, from the OEM perspective. A deep-dive on some of the stand-out examples and benchmarks is then provided. The study covers the entire customer journey from the "Consider & Research" phase, through to "Purchase", "Experience" and "Retention". The study also presents activities and impacts of industry participants apart from the OEM that affect auto retail and customer journey. It looks at aftermarket parts, vehicle services, and used cars. It then concludes with key growth opportunities, strategic imperatives for sustained growth, and top study conclusions.
Key Issues Addressed
Author: Yeswant Abhimanyu
Select Caribbean and Central American Automotive OEM, Dealership, Aftermarket Strategy, Growth Opportunities
Theme V: Advent of Electric 2 Wheelers in Asia—Voice of Industry Thought Leaders
Keynote Speech—Transformative Trends for 2021 and Beyond, Intelligent Mobility Event, Japan, 2021
Theme IV: Key Trends in Circular Economy in Automotive—Voice of Industry Thought Leaders
Strategic Analysis of Mergers and Acquisitions (M&As) in the Global Automotive Industry
US Vehicle Subscriptions—Voice of Customer Analysis, 2020
The Global Semiconductor Chip Shortage Crisis and Its Effects on the Automotive Industry
China Belt and Road Initiative Growth Opportunities
Overview of Stellantis’ (FCA-PSA) Light Commercial Vehicle (LCV) Strategies
Intelligent Mobility, Japan, 2020 - Theme II
biometric authentication market
virtual reality market
smart lighting market
wearable technology market
dietary supplements market
commercial uav market
video analytics market
Don't have an account? Create One!
Enter your Email Address here to receive a link to change password.
If you are an existing frost.com user, please register using the same email for seamless access
Already have an account? Login!
Use your Linkedin account to login or register within our store.You're just one click away.