Search results for: 'm1i1 call pace'

30 May 2024  |  Global  |  Customer Research

Growth Opportunities in the Enterprise Telephony Market, 2024

Is the Future of Business Call Control On-Premises, Cloud, Hybrid or Mobile?

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Frost & Sullivan s 2024 IT decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Current communications and collaboration technology adoption rates and future adoption plans Demand for private branch exchange (PBX) and cloud/mobile PBX functionality Evolution of enterprise telepho...

02 Sep 2020  |  Asia Pacific  |  Market Outlook

Disruptive Global Pandemic Calls for Business Innovations in the Asia-Pacific Energy and Environment Industry, 2020

Digitalization Led New Industry Landscape to Present Critical Business Opportunities

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Coronavirus 2019 (COVID-19) has brought in new opportunities and business ideas in the midst of economic disruption. The entire value chain in energy and environment industries is affected and it is almost certain that most industry players will register a decline in growth rates in 2020. However, some immediate and mid- to long-term opportunities ...

This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

Emerging participants that are both nimble and innovative will increasingly drive the pace of technology change in the BEM industry. Their partnerships with utilities, FM companies, and EM consultancies will aid expansion across geographies. Demand response and supply chain management solutions along with BEM solutions on the cloud will enable dyna...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

The connected era and cloud-based environment have created a need to redesign network operations. In addition, businesses find it operationally draining to utilize resources on ensuring a connected ecosystem rather than focusing on critical business issues. Software-defined Wide Area Network (SD-WAN) helps enterprises build an agile and automated e...

The global microcontroller market is witnessing a significant growth owing to the growth across applications in different segments, such as automotive, communications, energy, consumer devices, and industrial automation and control. Asia-Pacific is contributing significantly to the global microcontroller revenues and its growth during the forecast ...

23 Nov 2020  |  Asia Pacific  |  Market Research

Southeast Asia Smart Street Lighting Market Calls for Convergence of Illumination and Information Technologies, 2020

Data Monetization in the Street Lighting Market Propel Collaboration Among Strategic Industry Participants

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Key Issues Addressed

Upgrading public street lights to LED lights have resulted in energy savings. However, connected or smart street lights can achieve better energy efficiency and promote other applications, such as security, Wi-Fi, and data. Networked, adaptive street lighting solutions have emerged as a leading smart city application. Although replacing existing st...