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Small and medium-sized businesses (SMBs) are hastening to the cloud. Similar to their large counterparts, they are transforming to a digital-first business, with the cloud as a foundation. According to Frost & Sullivan's 2022 global cloud user survey, 78% of SMBs use public cloud for at least some of their business applications and data. This repre...

The 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach was a meeting of innovative, enthusiastic, collaborative, and analytical minds. This year, the main challenges discussed by contact center leaders were: · Improving employee engagement and retention · Finding the right balance between ex...

15 Jul 2022  |  Global  |  Customer Research

Frost & Sullivan Global Cloud User Survey, Q4 2021

Transformational Growth in Hybrid Cloud and Multi-cloud Deployments Drive Digitalization in Healthcare

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Key Issues Addressed

This research service presents the findings of the global cloud user survey conducted by Frost & Sullivan between October 2021 and November 2021 to derive insights on cloud adoption, deployment, and usage. The primary goal of this research is to analyze the cloud computing technology adoption trends among healthcare organizations, including top bus...

16 Jun 2021  |  Europe  |  Customer Research

Frost & Sullivan Cloud User Survey, European Edition, 2020

Survey Results Indicate the Impact of the Ongoing COVID-19 Pandemic on European Enterprises, their Technology Programs, and their Journey to the Cloud

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The 2020 Frost & Sullivan Cloud User Survey (European Edition) reveals the impact of the COVID-19 pandemic on European enterprises priorities and technology investments. Conducted in August 2020, the survey garnered responses from 434 IT and business decision-makers from 4 European countries, namely France, Germany, the United Kingdom, and Spain. ...

The 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical executives. Enthusiasm levels were high, and participants dove into each of the sessions with great ene...

Cyber adversaries use a combination of sophisticated technologies to launch advanced and targeted attacks against organizations. As a result, organizations must proactively identify security blind spots to prevent major damage. At the same time, security control validation takes time when organizations resort to traditional penetration testing,...

According to business respondents to the 2023 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspects of digital transformation. As such, companies continue to build hybrid, multicloud environments to support strategic business goals, such as revenue growth, rapid response to market dema...

According to respondents to the 2022 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspect of digital transformation. As such, companies continue to build their hybrid, multicloud environments to support strategic business goals, such as revenue growth, improved customer experience, and...

Frost & Sullivan is presenting a monthly review of macroeconomic and fundamental trends in the oil and gas industry. It will review monthly supply and demand fundamentals and how they are moving the value chain of the oil and gas market from upstream to downstream. The series will enable clients to view a complete picture of the market to understan...