Healthcare

Frost & Sullivan Global Cloud User Survey, Q3, 2022

Growing Revenue and Improving Customer Experience Drives Hybrid and Multi-cloud Adoption in Healthcare

INDUSTRY
Healthcare

RELEASE DATE
06-Jul-2023
REGION
North America
DELIVERABLE TYPE
Customer Research

RESEARCH CODE
K8C2-01-00-00-00
SKU
HC03688-NA-CR_27832
Yes
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Frost & Sullivan Global Cloud User Survey, Q3, 2022
Published on: 06-Jul-2023 | SKU: HC03688-NA-CR_27832

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Frost & Sullivan’s recent global annual cloud survey’s primary goal is to determine cloud computing technology adoption among healthcare organizations, top business strategic goals, preferred cloud deployment models, information technology (IT), business challenges in cloud migration, and expansion opportunities for healthcare cloud providers.

For more than a decade, the cloud has been a critical force powering digital transformation efforts for enterprises around the world. Hyperscalers, such as AWS and Microsoft, provide infrastructure and platform-as-a-service offerings to clients across various industries and have been dominating the market. In the past three years, a new chapter in cloud computing began, marked by verticalization and the rise of industry clouds, among which the healthcare vertical is the most prominent and fastest-growing one.

Increasingly, public cloud providers have begun using the traditional cloud capabilities from their tech stacks as a base and then tailoring their horizontal solutions to address specific industry use cases. They then extend the offerings by co-inventing new solutions with third parties to add more vertical-specific functionality to the baseline offerings. Micro-vertical intellectual property empowers enterprise customers with the capabilities needed to solve the discrete problems in their verticals and address new opportunities for innovation and growth.

The healthcare industry witnessed an unprecedented uptick in demand during the pandemic, necessitating rapid digital transformation. Industry challenges include the high cost of providing services to patients, cybersecurity threats, expanding telehealth infrastructure, and the need to reach a wider population in novel ways. Not surprisingly, the greatest challenges with cloud implementation for healthcare companies are managing costs, ensuring compliance while adjusting tech strategy in response to market environments, and keeping up with the rapid pace of technology change.

Author: Rishi Pathak

Key Findings

Healthcare Cloud—Growth Environment

Healthcare Cloud—Growth Environment (continued)

Survey Findings—Highlights

Cloud Strategy Perception Among Organizations

Research Objectives and Methodology

Respondent Profile

Snapshot of the Frost & Sullivan 2022 Cloud User Survey

Types of Cloud Service Models

Multi-cloud Overview

Multi-cloud Operating Model

Used and Planned Cloud Services Models

Solutions Awareness

Factors Driving New Digital Solutions’ Adoption

Healthcare Strategic Business Objectives

Investment in Cloud Technologies

Current Technology Acquisition

Perception of Cloud Technologies

Third-party Services

Third-Party Providers

Benefits of Engaging Third-party Services

Engagement of a Third-Party Services Provider

Top Reasons for Choosing Public Cloud

Public Cloud Providers for Running Apps

Satisfaction with Public Cloud Providers

Main Reasons for Working with Third-party Providers

Most Attractive Services and Features Providers Offer

Data Volume Growth

Cloud-native and Legacy Apps Compared

Legacy/Non-Cloud Apps in a Cloud Environment

Cloud-native App Deployment

Public Cloud User Groups

Cloud-native Apps Already Deployed

Share of Organizations’ HIE Data Hosted in the Cloud

Assessment of Challenges when Implementing Cloud Initiatives

Top Challenges for the Future

Healthcare Digital Transformation

Key Reasons for Choosing On-Premises, in Colocation, or Edge

Summary of Satisfaction with Primary Cloud Vendors

Growth Opportunities Fuel the Growth Pipeline Engine™

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

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