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This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...

Thailand’s facility management (FM) market is experiencing consistent growth, largely due to the increasing trend of outsourcing FM services, which is further propelled by the expansion of commercial and industrial assets across the country. The adoption of smart, technology-enabled solutions is becoming more widespread, leading to greater operatio...

Thailand's facility management (FM) market is transitioning from labor-intensive, task-based service delivery to integrated, technology-enabled, and outcome-driven operating models. Customer expectations for operational efficiency, sustainability, resilience, digital visibility, and business outcomes are accelerating demand for integrated FM, predi...

18 Nov 2021  |  Asia Pacific  |  Market Research

Singapore Building Management System Growth Opportunities

Disruptive Technologies and Competition from Start-ups Stimulate the Progression of Building Management Solutions

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The Singapore building management system (BMS) market is forecast to expand with a 7.2% CAGR for 2021–2027. Although the positive growth over the forecast period is attributable to recovery from the pandemic, it will not reach the market size of pre-COVID-19 years. Growth is lower due to slower recovery in the construction sector until 2027. Althou...

The Asia-Pacific (APAC) integrated facility management (IFM) market has experienced steady growth, primarily driven by developing economies. While mature markets have shown slower progress, the overall trend is positive. Strong regulatory support, particularly from the public sector, and a growing emphasis on energy efficiency have fueled IFM ad...

The Southeast Asian building management system (BMS) market is growing due to increasing urbanization, industrialization, and the emphasis on energy efficiency and sustainability. Industry convergence and the emergence of new technologies have contributed to a sharp increase in the adoption of digital solutions in buildings, thus boosting demand fo...

Convergence of the global trucking industry provides pockets of growth for global OEMs and suppliers alike to develop platform based solutions. The mid-market value truck is the most conducive for platform development and expected to be the fastest growing sub-segment in the global truck industry. Frost and Sullivan analysis indicates that by 2022 ...

Across Asia-Pacific (APAC), digital transformation has led to a surge in the adoption of emerging technologies such as cloud, Internet of Things (IoT), and web-based applications among companies from diverse verticals looking to improve efficiency across every area of business operation. However, as technology adoption rates accelerate, organizatio...

As customer-centricity takes center stage, customer experience (CX) management has become the foundation for delivering connected experiences across all touchpoints and throughout each interaction journey, from onboarding to post-purchase support. Organizations in the Asia-Pacific region are gradually investing in digital technologies, intending to...