Search results for: 'software-as-a-service'

Visibility as a service (VaaS) provides clear awareness of all relevant data points from connected devices, networks, cloud, infrastructure, applications, and databases. With the data gathered and analyzed, an entire system's performance can be optimized, maintained, and secured from all threats. The challenge with these monitoring solutions is th...

The Frost Radar on the configure, price, quote (CPQ) software industry analyzes providers offering software solutions that allow businesses to simplify and automate the process of creating customized quotes for complex products or services and avoid costly errors. This Frost Radar plots 12 selected providers based on 10 growth and innovation ...

Satellite industry demands are shifting from telecommunications to Internet connectivity. A growing need for power, data, and services in areas with limited capabilities is driving the market. The satellite industry is revising its business model to fulfill demands and increase revenue. Due to this, the space industry is implementing the as-a-Servi...

Software-defined vehicle (SDV) development is reshaping Europe’s automotive engineering service provider (ESP) market, shifting demand from capacity-led engineering support toward platform integration, software lifecycle management, validation automation, and compliance-by-design. This Frost & Sullivan analysis assesses how original equipment manuf...

Frost & Sullivan defines communications platforms as a service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services in their business or consumer applications and workflows. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaa...

This Frost & Sullivan report examines the key trends prevailing in the global electronic test and measurement (T&M) software market. The demand for software-based testing is increasing as it is cost-effective, has simulation capabilities, and requires only limited technical expertise. The focus in the market is on both organic and inorganic growth....

This study explores the dynamic landscape of the commercial drone data analysis software market, providing a comprehensive analysis of growth drivers, restraints, trends, and challenges. The study investigates the most common end-use industries that leverage drone data analysis software and presents insightful case studies that highlight successful...

Software supply chain security (SSCS) refers to the security solutions, including tools, services, and practices that protect the software development life cycle (SDLC) against cybersecurity attacks covering phases from software development (initial coding and testing) to runtime. Typical vectors that SSCS secures include open-source or third-party...

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

Infographics

×

The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...