Search results for: 'update study of IMR'

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

This study examines the Turkish medical imaging market. Healthcare reforms focusing on oncology and cardiology as the priority areas has resulted in 80% of medical imaging equipment being purchased by the government. Frost & Sullivan estimates that revenue for computed tomography (CT), magnetic resonance imaging (MRI), and ultrasound (USG) will rea...

25 Oct 2019  |  Europe  |  Market Research

European Building Automation Systems (BAS) Market, Forecast to 2025

Energy-efficiency Plans at the National and European Levels, Converging Technologies, and Need for Renovation of Ageing Building Stock will Enable Stronger Market Uptake

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The European building automation systems (BAS) market is poised to grow at a moderate CAGR of 2.6% from 2018 to 2025. The key factors for growth are energy-efficiency requisites aiding BAS adoption and European and national regulatory plans led by Energy Performance of Buildings Directive (EPBD) and Energy Efficiency Directive (EED) to boost the en...

15 Apr 2015  |  Europe  |  Market Research

Analysis of the European Infrastructure-as-a-Service Market

Sustained Enterprise Cloud Migration Will Spur Double-digit Growth

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Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Europe is a mature market for software and services in the field of analytical instruments. While this market is dominated by a handful of players, there is still a lot of potential for growth. This research service aims to capture the current picture of the European analytical software and services market, updating key facts and trends from earlie...

The disruption the Russo-Ukrainian War is having on the international defense system has also sped up changes in the global defense industry. The war, the most influencing event on global defense markets in the last 2 decades, has caught NATO members in the midst of strategic national security and military build-up planning processes, especially in...

The European passenger vehicle connected services industry is based on a technology that allows a vehicle to connect to the Internet of Things. This report discusses how original equipment manufacturers (OEMs) have been innovating to allow passenger vehicles to connect through various modes, such as embedded, tethered, and smartphone integrations. ...

The human-machine interface (HMI) is a driving force of innovation for automakers and major tech companies. Frost & Sullivan expects automakers to integrate or mirror in their vehicles the mobile apps that consumers use daily. Premium brands sold in Europe already are offering navigation units as standard equipment in most higher-trim vehicles a...