Search results for: 'valor solution analysis'

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

The European logistics industry is considered to be an early adopter of technologies and innovations. With the emergence of the digital environment, traditional service offerings are increasingly being replaced with innovative logistics solutions driven by digital technologies. The regions focus on automation of freight audit and payment process co...

This research service analyses the automation and control solutions (ACS) market in the Commonwealth of Independent States (CIS) region between 2009 and 2017. The research includes an overview of end users, market engineering measurements, and total market forecasts. This service also includes a competitive landscape of the leading market represent...

The global wound care market is at a growth stage. It is driven by the increasingly aging population as well as rising rates of diabetes and obesity. These chronic health problems lead to diabetic ulcers, venous leg ulcers, and major surgeries requiring treatment solutions, thereby driving the usage of the wound care products, which increases the r...

Dental practices and dental laboratories in Spain have recognized the importance of adopting digital dental solutions. Digital dental solutions continue to record substantial growth, and are these expected to continue expansion as business models and significant value offerings continue to evolve in tandem with the fast-paced world of connected hea...

The study focuses on the evolution of sustainable personal transportation market, especially the carsharing market in Europe. It provides an overview of trends, types of services, their impacts and carsharing operators strategies along with an analysis of vehicle manufacturers entering into the European carsharing market. The study also provides k...

12 May 2020  |  Europe  |  Market Research

Strategic Analysis of European OEMs’ Connected Services and HMI Solutions

Telematics Services are Expected to Achieve a Penetration of 90% in Europe, While More Than 60% of Vehicles will have Wider (12.3+ inch) Infotainment Displays Controlled by Touch or Gestures, with AI-based Digital Assistants being Omnipresent, by 2025

Infographics

×

Key Issues Addressed Key Benefits

Connected car strategy for the in-vehicle scenario covers 2 major domains—Connected Services and Human-Machine Interfaces (HMI)—apart from other domains that are also important. Each automaker’s portfolio defines its position in the fight to be a market leader in the connected car segment. This connected services and HMI study for the European reg...

This study provides an analysis of the packaging machinery market in Europe. Despite being affected by the economic recession, the market has rebounded. This indicates growth opportunities over the forecast period. This study covers the drivers and restraints of the market and divides it into FCFC, FFS, grouping, wrapping, palletizing, and other pa...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

Infographics

×

Key Issues Addressed

This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...