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This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

European ranks second in use of managed software-defined wide area network (SD-WAN) services, just behind North America. Market growth is driven mainly by an acceleration in customers’ digital transformation, more complex network environments, and massive amounts of traffic generated from the cloud. SD-WAN technologies placed at customer edge locat...

The European managed SD-WAN services market is projected to surpass $1.49 billion in 2025, reflecting an 18.3% year-over-year growth. This sustained growth is driven by accelerated digital transformation, increasingly complex network environments, and the surge in cloud-generated traffic. These dynamics underscore SD-WAN’s strategic role in enablin...

SecurityHQ helps organizations modernize managed detection and response (MDR) by combining technology-agnostic security operations, transparent co-managed delivery, and a high-touch service model. Frost & Sullivan’s independent customer research shows that SecurityHQ enables organizations to improve alert fidelity, strengthen 24/7 response readines...

Dental practice management software (DPMS) solutions are digital tools used by dentists and related health professionals to oversee their day-to-day clinic operations. These solutions are designed to streamline core operations such as appointments, scheduling, and billing and help dentists focus more on patient care. Many dental clinics devote cons...

11 Aug 2022  |  Europe  |  Market Research

European Managed and Professional Security Services Market

Partnering with MSS/PSS Vendors to Advance Security Maturity

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The Managed Security Services Market is made up of security vendors who provide technology, expertise, and management for the private and public sector, but the customer retains control and oversight. Common services include DDoS protection or mitigation, managed firewall, vulnerability management, or breach & attack simulation. These services a...

Proper care during surgeries is crucial to prevent infection and accelerate healing. Increase in ageing population further increases possibilities for surgeries, and it requires high-quality care. Patient temperature management helps maintain patient body temperature that is essential during the patient's stay in hospitals. Induced hypothermia is f...

17 Nov 2022  |  Europe  |  Market Research

UK Facility Management Growth Opportunities

Disruptive Technologies and Sustainability Goals to Support Facility Management Growth

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The facility management (FM) market in the United Kingdom is transforming, driven by technology innovations, new business models, emerging value propositions, sustainability, and creative service offerings. The UK FM market is the largest in Europe and one of the most developed, dynamic, and mature in the world. It has a highly competitive internat...

12 May 2016  |  Europe  |  Market Research

European Food Waste Management Services Market

Competitive Advantage for Integrated, Intelligent, Economical and Eco-Friendly Waste Management Systems

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Food waste is a massive issue that has grave environmental and economic repercussions. Approximately 90 million tonnes of food waste is generated annually in Europe, which could increase by 35% if no actions are taken. The European commission and the United Nations have targets to cut the amount of food waste by 50% by 2025. Waste management compan...