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24 Nov 2021  |  Global  |  Technology Research
Future of GCCs in India: Transforming into R&D Powerhouses
Transformative Mega Trends fueling the growth of GCCs in India
A number of software companies established their fulfillment centers in India in the early 2000s in search of low-cost, high-productivity hubs. The early success of jobs outsourced to India and a rapidly evolving education infrastructure led to further investments in Indian global capability centers (GCCs). As companies ramped up their investments ...
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17 Mar 2016  |  Asia Pacific  |  Market Research
Singapore Data Center Services (DCS) Market, Forecast to 2021
Transformation Initiatives Push Demand for More DCS
Singapore is one of the most mature markets in the world when it comes to Data Centers (DCs). Singapore, as a country, is considered very secure and also has extremely well-connected infrastructure that provides a lot of boost to the DC industry. As most of the big data center participants have opened a data center in Singapore, it is considered to...
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04 Jun 2020  |  Asia Pacific  |  Market Research
Hong Kong Contact Center Applications Market, Forecast to 2025
Traditional, Core Application Segments Declining Due to Growing Focus on Advanced Applications
The Hong Kong contact center applications market generated a revenue growth of 8.6Percentage, with market revenue of $15.7 million in 2018. The market is expected to grow at a CAGR of 2.8Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhanceme...
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20 Mar 2020  |  Asia Pacific  |  Market Research
Japanese Hosted/Cloud Contact Center Market, Forecast to 2025
Well-recognized Benefits and Emerging Technology Trends will Boost Interest across Sectors
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
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28 Sep 2022  |  North America  |  Market Research
US & Europe Non-Hospital Imaging Service Providers Growth Opportunities, 2022
Innovative Business Models Lead the Shift from Hospitals to Non-hospital Outpatient Imaging Facilities
This study addresses the current shift from in-hospital settings to non-hospital or outpatient settings for medical imaging service providers in the US and EU. The focus is on X-ray, ultrasound, mammography, MRI, and imaging IT solutions delivered in outpatient settings, such as ambulatory surgery centers (ASCs), independent imaging diagnostic cent...
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02 Jun 2023  |  North America  |  Market Research
North American Data Center Colocation Services Growth Opportunities
Enterprise Digital Transformation, Sustainability Initiatives, and Implementation of Immersive Technology Drive Future Growth Potential
The North American data center colocation market is dynamic, rapidly growing, and provides enterprises with cost-effective and reliable solutions for their IT infrastructure needs. With the rise of enterprise digital transformation, sustainability initiatives, and implementation of immersive technology, the data center has become a critical infrast...
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14 Oct 2016  |  Global  |  Market Research
Global Data Center Infrastructure Solutions Market
Cooling Solutions and Rack & Rack Options Segments to Experience Fastest Growth over Forecast Period
The global data center infrastructure solutions market is mature. It is, however, expected to grow at a moderate pace over the forecast period. A smooth growth curve is expected over the forecast period. However, data centre consolidation and high capital expenditure combined with end-user scepticism towards implementing new technologies or unfamil...
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20 Mar 2020  |  Asia Pacific  |  Market Research
ASEAN Hosted/Cloud Contact Center Market, Forecast to 2025
Well-recognized Benefits and Emerging Technology Trends will Boost Interest across Sectors
While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...
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Special Price $3,712.50 save 25 %
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17 Mar 2020  |  Asia Pacific  |  Market Research
Chinese Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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30 Sep 2006  |  North America  |  Market Research
Multi-channel Contact Center End-User Survey
This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.
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