Search results for: 'definition'

The age of Big Data Analytics has completely shifted how businesses collect data, manage internal operations, and enact many business decisions. These are now based on direct customer data and observed trends rather than guesses or estimates of business needs from indirect observation. Big Data Analytics applications have accordingly changed how an...

First responder agencies such as emergency management and police forces use a range of command, control, communications, and intelligence (C3I) equipment in order to respond to, mitigate, or even prevent security incidents or disasters. Rapid digitization in the security industry has dramatically shifted first responders’ equipment needs and capabi...

The ongoing jostle for preeminence in customer care BPO in the region of North America (NA) is entering an important new phase. Like the original “Great Game” – a foreign policy term associated with the geopolitical machinations of the Great Powers and regional powers vying for geopolitical standing and influence in Central Asia. Dominant market l...

This study of marketplace operations inside cars is an introduction of a new business model that places merchants and their products such as fuel, quick service restaurants (QSR), parking, toll payment, ticketing and their services such as reserving, ordering, picking-up and paying from the vehicle head unit or aided by virtual assistants into the ...

The long-term evolution of mobility systems is expected to be heavily technology-oriented. The future of the mobility industry is underpinned by a vast mobility technology ecosystem consisting of an array of technology market participants, mobility service providers, original equipment manufacturers, and Tier I and II suppliers. The study seeks t...

07 Jan 2021  |  Global  |  Megatrends

Global Smart City Scorecard, 2020

Top 15 Global Smart Cities Driving Resilience in a Post-COVID-19 World

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Key Issues Addressed

This research service identifies smart cities that are built with definitive smart city goals and have a high level of maturity. The goal is to provide an analysis of the pursuits that cities are undertaking to ensure the sustainability, cohesiveness, and comprehensiveness of their smart city strategies. City governments and policy stakeholders w...

The Chinese automotive market is likely to shift into a higher intelligence level by 2025. The L1 and L2 autonomous vehicles are currently available in the market, with a total sales of 0.3 million units in 2018. Going forward, the market is likely to experience a positive compound annual growth rate (CAGR) of 28.4%, reaching 1.5 million unit shipm...

This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...