Search results for: 'update'

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...

The European passenger vehicle connected services industry is based on a technology that allows a vehicle to connect to the Internet of Things. This report discusses how original equipment manufacturers (OEMs) have been innovating to allow passenger vehicles to connect through various modes, such as embedded, tethered, and smartphone integrations. ...

This research service provides a broad view of the autonomous shuttle market. It analyzes recent developments and key challenges and offers the latest updates on market size, forecasts, and regional trends. The study provides a detailed analysis of the autonomous shuttle markets in North America, Europe, and China and provides snapshots of the mark...

From an extremely competitive and fast-growing field of more than 70 extended detection and response (XDR) participants globally with revenue greater than $1.0 million, Frost & Sullivan independently plotted 17 of the top companies in this Frost Radar™ analysis. In 2023, XDR is showing impressive revenue growth in the cybersecurity industry after...

Feature on demand (FoD) technology is emerging as a transformative trend in the passenger vehicle market due to automotive advances and changing consumer preferences. FoD allows vehicle owners to unlock and activate various features after the vehicle purchase, through either subscription fees or as a one-time payment. OEMs make various on-demand fe...

This study on technical ceramics takes a deep dive into the following product types: Alumina, Zirconia, Other Oxides, Silicon Carbide, Silicon Nitride, Boron Nitride and Carbide, and other Non-oxides. The study considers the volume and revenue generated in the market from 2020 to 2030. This is an updated version of the MA84-39 study published in 20...

The transition to software-defined vehicles, centralized compute platforms, OTA updates, and connected services is significantly increasing software complexity and attack surface exposure. Continuous asset visibility, vulnerability management, software supply chain security, and secure-by-design engineering are becoming essential capabilities throu...

At the end of 2020, FireEye discovered malware distributed through software updates to the Orion Platform, a popular IT management product. SolarWinds, the platform supplier, was breached earlier that year and failed to detect hackers in its environment for several months. Because of the widespread usage of the SolarWinds software, victims of this ...