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The global web events market is experiencing significant shifts with the emergence of self-service solutions and a greater focus on mobile and social webcasting. An increasing number of enterprises are using webinars and webcasts as business-critical communication tools. User demand is triggered by travel and time savings, the ongoing workplace tra...

This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...

21 Sep 2018  |  Global  |  Market Research

Global Military and Public Services Helicopters Market, Forecast to 2026

Fragile Growth to Slowly Take Off

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After almost 10 years of stagnation and delayed programme in key regions, the market for military and public services helicopters is facing a slow recovery globally, driven primarily by dynamic economies such as Asia-Pacific and Central & South Asia. However, recent political uncertainty amongst leading economies over international trade agreements...

15 Dec 2023  |  North America  |  Market Research

Heavy-lift Cargo Drones Growth Opportunities

Future Growth Potential Enabled by Drone-based Middle-Mile Delivery

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The heavy-lift cargo drone market is undergoing an inflection point, generating substantial growth from the increased demand for efficient and scalable logistics solutions. This comprehensive research study explores the diverse global landscape of heavy-lift cargo drones, examining 4 key segments by platform: multirotor, fixed-wing, single-rotor, a...

The impact of information technology (IT) on the manufacturing industry has been tremendous in recent times. With an increasing number of machines being connected to the Internet, data are being generated in huge volumes. Advancements in real-time data processing and predictive analytics further help in discovering newer ways of utilising the data ...

21 Apr 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

ICT Market in the Middle East, Forecast to 2024

Governments’ Digital Transformation Initiatives and Enterprises’ Increasing Acceptance of Disruptive Technologies, Such as IoT

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This research service analyzes the ICT market in the Middle East. It provides key highlights for 2019 as well as an outlook of the future. Countries covered under the geographic scope of this research service are Bahrain, Egypt, Iran, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, and Syria. By industry, the market is segmented into tele...

12 Jun 2019  |  North America  |  Market Research

US DoD Budget Assessment, 2020–2024

Building Systems to Counter Near-peer Adversaries and Establish the US Space Force

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The fiscal year 2020 Department of Defense (DoD) budget request outlined in this research is the third budget under the Trump administration. The DoD request for 2020 is notably higher than that of 2019 and may encounter opposition from both sides of the political aisle. This research details the defense departments and agency programs requests th...

The Internet of Things (IoT) extends Internet connectivity beyond traditional devices such as desktop and laptop computers, smartphones, and tablets, to other devices that use embedded technology to communicate and interact over the Internet. IoT means that everyday physical objects, from vehicles to manufacturing equipment to hotel coffee makers a...

From its conception in the 1950s to early 2023, artificial intelligence (AI) underwent a series of improvements, from machine learning (ML) to deep learning (DL), which enabled it to mimic human responses (conversational AI), identify images (computer vision), and generate digital text, images, audio, and video, among other content types (generativ...