Search results for: 'mobile construction'

The energy transition is no longer driven solely by cleaner generation technologies; it is increasingly defined by the intelligence, resilience, and strategic control embedded within energy systems. As governments, utilities, infrastructure operators, and industrial stakeholders respond to rising electricity demand, supply chain volatility, and dec...

The entire healthcare system is under attack by the novel COVID-19 virus that has no proven treatment. Hospitals are being stretched beyond their capacity, healthcare workers are falling ill, and critically ill patients are not guaranteed that the life-saving equipment they must have will be available. Improved screening and guidance to a growing n...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

11 Jun 2021  |  North America  |  Market Outlook

Global Light, and Medium and Heavy Commercial Vehicle Outlook, 2021

Growth Strategies to Aid the Market Rebound from Last Year’s Lows Due to COVID-19, with LCV and M&HD Truck Segments Expected to Grow by 10.3% and 5.9%, Respectively, this Year

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The trucking industry was not immune to the disruptions in supply chain and falling trade that the global COVId-19 pandemic created. Major markets, such as North America and Latin America, were badly hit, while Europe and India suffered the steepest sales declines. China was the only region to register positive growth across both LCV and M&HD Truck...

With 99% of healthcare organizations in some stage of digital transformation, its clear that stakeholders understand the value of IT solutions. Digital health solutions offer great promise for new care delivery models, expanded access, better patient outcomes, and improved operational efficiency. Advanced technologies can help them deal with a myri...

31 Aug 2021  |  Global  |  Market Research

Global Last-mile Food and Grocery Delivery Growth Opportunities

Quick Commerce, Funding Rounds, Drone and Bot Deliveries are Last-mile Delivery’s Levers for Growth in the US, China, and Europe Until 2025

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The last-mile delivery industry for food and grocery is poised to grow as the shift from brick-and-mortar outlets to online retail continues. Last-mile delivery is no longer just about transporting products from the warehouse to the consumers but about fulfilling customer demand and experience. Customer behavior and expectations have changed in the...

Frost & Sullivan surveyed 661 IT decision-makers around the globe to IT/Communications to gain a deeper understanding of the impact of COVID-19 and their plans to exceed CX expectations as the world recovers from the pandemic. COVID-19 accelerated the move towards self-service, allowing many companies to invest in technology that deflects calls...

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

03 Jul 2019  |  Asia Pacific  |  Market Research

Assessment of Automotive Retailing in China, 2018

Engagement of Individual Offline Touchpoints and Omni-channel Interdependence to Transform China’s Automotive Retail Market

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The automotive retail market in China is likely to undergo a market transformation from experiential service to experience engagement; as well as from a complete sales solution to an intensive sales solution from 2018 to 2025. The automotive retail market is experiencing its maturity and a marketing approach of “everyone is a potential consumer”. I...