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19 Nov 2019  |  North America  |  Market Research
English Proficiency is the New Black
The BPO Nearshore Growth Accelerator
This Frost & Sullivan Market Insight presents a broad overview of Business Process Outsourcing (BPO) market demand for English proficiency for call volumes originating from the United States. It highlights the key industry trends. In preparing this report, Frost & Sullivan conducted interviews with executives from the following companies: Alorica,...
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23 Dec 2019  |  North America  |  Market Research
North American Connected Home Water Management Market, Forecast to 2023
Early-stage Growth Market Offering Pioneers the Ability to Shape Evolution
The emergence of smart home products and solutions, grounded by platforms such as Amazon Alexa and Google Assistant, has created an entirely new market vertical in the residential water management space. This opportunity is driven both by the value of greater smart home integration and the benefits of greater control and information of water manage...
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19 Dec 2025  |  Global  |  Customer Research
Navigating Customer Experience Trends in Healthcare, 2025 to 2027
A Customer Perspective
Healthcare is at a crossroads. Rising costs, workforce shortages, clinician burnout, and growing patient expectations are converging to create unprecedented challenges—and opportunities. This report, Navigating Customer Experience Trends in Healthcare, is your roadmap to understanding how contact centers and CX strategies are evolving to meet these...
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17 Dec 2020  |  Global  |  Market Research
Over 2000 Start Ups Disrupting the Global Automotive and Mobility Sector
With $188 Billion Funding, Start Ups are Accelerating Innovation within the Auto Industry Eco System with Innovative Business Models
The mobility industry is witnessing widespread change. Over the last decade or so, existing solutions and archaic models within the automotive industry have been confronted by auto-tech solutions and new business models that are set to transform the way people commute from point A to point B. Recent trends in artificial intelligence, machine learni...
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13 Jan 2021  |  North America  |  Market Research
Technological Advancements and Emerging Applications in the Global Magnetic Resonance Imaging (MRI) Market, Forecast to 2024
Customers’ Unmet Needs and New Technical Applications to Create Opportunities in the MRI Market
This research service presents an analysis of the global magnetic imaging resonance (MRI) market. It is an in-depth analysis of the current trends, market size, revenue forecast, market penetration, market attractiveness, and low-end, mid-range, high-end Tesla MRI, and extremity MRI. The market is broken down into various regions also.--BEGIN PROMO...
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30 Mar 2022  |  North America  |  Customer Research
CX Investment Predictions for 2022
Employee Engagement Elevated as a Business Priority
In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...
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13 Aug 2020  |  North America  |  Market Research
Global Big Data Analytics Market Fueling Artificial Intelligence, 2020
Predictive Analytics and Security Applications Present Key Growth Opportunities
This research measures the future impact of COVID-19 on the global Big Data Analytics (BDA) market. The embedded ecosystem has led to a hyper-connected world and growth of the Internet of Things (IoT). Thanks to ubiquitous networks, IoT has connected all manner of endpoints and unveiled a treasure trove of data. This unprecedented volume of data ha...
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27 Apr 2020  |  Asia Pacific  |  Market Outlook
Thailand Automotive Outlook, 2020
Thailand’s Automotive Market to be Weak Due to Global Uncertainties; Outbreak of Covid-19 to Especially Have a Major Impact on the Global Economy, as well as the Thai Economy
From 2018 to 2019, the automotive market in Association of South East Asian Nations (ASEAN) shrunk by 2.9% year-on-year (YoY), and total sales reached 3.5 million units. The main reasons include the direct impact of the global economic slowdown on automotive sales and decline in sales in Indonesia (by political election), which is the leader of the...
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16 Jul 2020  |  Asia Pacific  |  Market Outlook
Disruptive COVID-19 Challenging the ASEAN Automotive Market, 2020
Competitive Intensity Optimized by Positive Government Intervention to Accelerate the Growth of Sales and Production Investment in the Automotive Market
In 2019, the Association of South East Asian Nations (ASEAN) sold a total of 3.5 million units of vehicles. It experienced a market decline of 2.9% year-on-year (YoY). The main reasons include the direct impact of global economic slowdown on automotive sales and the decline in sales due to the election in Indonesia, which is the leader in ASEAN, wi...
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10 Nov 2020  |  North America  |  Market Research
Digitization and Automation to Power the Rise of Smart Cities, 2019–2030
Cities with a Well-structured Digital Strategy will be Able to Channel the Power of Smart, Sustainable, and Autonomous Mobility Solutions
Increasing populations and urbanization paralleled by the surging demand for mobility has overburdened transport networks, particularly in urban areas. Such pressures have also intensified problems related to pollution and congestion. The mobility landscape in cities is transforming rapidly. Discrete, siloed, and narrow definitions of transporta...
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