Search results for: 'services AI'

The Future of Customer Contact is HereThe customer contact industry is at a turning point. At Frost & Sullivan’s 21st Annual Customer Contact West Executive MindXchange, one message rang loud and clear: AI isn’t just a trend—it’s a strategic imperative. But here’s the catch: success isn’t about deploying technology for technology’s sake. It’s about...

This year's Frost & Sullivan UCC IT Decision Maker (ITDM) survey reveals that organizations are increasingly prioritizing manageability and integration to drive operational efficiency and flexibility. At the same time, seamless integration capabilities, especially through the adoption of APIs and third-party tool compatibility, are essential for ag...

29 Aug 2025  |  Global  |  Market Research

Growth Opportunities for NDT in the Global Aerospace and Defense Industry, 2025–2029

Industry 4.0 Technology Integration is Driving Future Growth Potential

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This analysis explores the potential opportunities of non-destructive testing (NDT) techniques in the aerospace industry. The advent of Industry 4.0 technologies such as digital twins, AI, AR/VR, and robotics in recent years has improved efficiency and reduced costs across the entire aerospace industry life cycle. With increasingly stringent regula...

As digital ecosystems become more decentralized, network transformation has evolved from a technical upgrade to a strategic imperative. Enterprises are investing in cloud, AI/machine learning, the internet of things, and augmented and virtual reality to enhance productivity and user experience. To unlock the full potential of these innovations, org...

10 Jun 2026  |  Global  |  Frost Radar

Frost Radar™: Cloud/Application Runtime Security, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Cloud and AI adoption are expanding the runtime attack surface across multicloud infrastructure, containers, K8s, serverless, APIs, and AI applications in ways that static posture, scanning, and traditional AppSec tools cannot fully capture or control. Modern SecOps teams need continuous runtime visibility into how cloud/AI workloads and applicatio...

The insurtech pricing automation industry emerged from the convergence between technology and insurance, and it holds the potential to completely transform the way insurers operate and customers experience their services. This sector is rapidly changing with the adoption of advanced technologies such as artificial intelligence (AI), machine learnin...

Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...

The patient monitoring industry has been rapidly changing since the onset of the COVID-19 pandemic. New technologies, such as remote monitoring, are gaining traction, supported by the shift of healthcare to out-of-hospital settings. Home care settings also are prominent in chronic care management. Hospitals want enterprise-wide solutions that a...

The next-generation firewall (NGFW) market is experiencing transformational growth as organizations confront increasingly sophisticated cyberattacks, heightened compliance demands, and the rapid expansion of hybrid and cloud-based infrastructures. NGFWs have progressed far beyond traditional perimeter defenses, evolving into integrated platforms th...