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While this deliverable focuses on Brazil, it is part of the larger 7-nation, 6-industry survey. The complete Voice of the Enterprise Security Customer survey by Frost & Sullivan samples organizations across major international business regions and is based on responses from 2,448 CISOs and key security decision-makers. The nations surveyed are Japa...

12 Dec 2023  |  Global  |  Technology Research

Ethical AI: Ensuring Accountability from Automation

Transparent data, bias mitigation, and privacy-enhancing technologies to ensure trustworthy data practices

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Artificial Intelligence (AI) helps reduce or even eliminate human interventions in a wide range of tasks such as speech recognition, decision-making, visual perception, and language translation. AI technologies are increasingly integrated into daily lives, and its influence is growingly visible across various industries. The approach emphasizing...

In a rapidly evolving economic and geopolitical landscape, climate change, environmental preservation, and sustainable development have gained importance on the global policy stage. The objectives outlined in the UN Sustainable Development Goals and the Paris Agreement offer extensive guidance for transitioning toward a green, low-carbon global e...

Recent global crises, including the COVID-19 pandemic, geopolitical unrest, and the threat posed by global warming, have exposed the need for robust and risk-proof supply chain operations. These factors make building a resilient supply chain ecosystem a strategic imperative. Automation enhances supply chain visibility, promotes collaboration, and o...

This research delves into the private labeling in the automotive component industry, focusing on passenger vehicle and light truck classes 1 3 in North America and classes A F (multi-purpose vehicles, sports utility vehicles, vans, pick-ups) in Europe with a focus on imports from best cost country (BCC) markets in Asia. Using a base year of 2023, t...

The customer experience (CX) industry is being reshaped by changing operational models and technological innovations. On-premises legacy contact center systems and solutions cannot keep up with evolving customer needs and advances in technology. Customers in the digital era expect highly personalized and continued customer service across their pref...

With the increasing sophistication and occurrences of security threats across both cyber and physical ecosystems, businesses must adopt more advanced systems and feature-rich platforms to enhance their security posture. Digital intelligence solutions have emerged as a central component of a converged, intelligence-driven security operation. This an...

The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

Building information modeling (BIM) and digital twins in the built environment continue to evolve significantly in functionalities and capabilities with the increased adoption and awareness, given the growing number of large enterprises and public sector projects. The BIM and digital twin industry is in a critical growth phase, making giant lea...