Search results for: 'cloud data learning'

31 Aug 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...

World Health Organization statistics state that by 2030, one out of six people will be 60 years of age or more. The aged population will likely increase from 1 billion in 2020 to 1.4 billion in 2030 and 2.1 billion by 2050. The senior population typically experiences a gradual decrease in physical and mental capacity. This causes a high disease and...

The growing use of digital payments in Asia-Pacific (APAC) paves the way for innovation and new use cases that address user pain points payment solutions, such as self-checkout, enhance customer experience while software point-of-sale (softPOS) accelerates the merchant onboarding process. The APAC market will become more aware of the benefits of ne...

This study provides an in-depth analysis of the APAC UCaaS market, including a forecast of installed users and average prices until 2029. The study discusses the state of UCaaS adoption and the growth potential across the five countries/sub-regions, including ASEAN, ANZ, India, Japan, and South Korea. Furthermore, this study provides market share a...

21 Jul 2020  |  Asia Pacific  |  Market Research

5G and its Cybersecurity Implications for Enterprises

The Sophisticated 5G Environment Drives the Need for Scalable, Integrated, and Automated Security

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The 5G network is expected to bring about numerous benefits to organizations and enterprises once it is fully implemented, as it will connect a large number of devices at high speed, and offer ultralow latency and massive bandwidth. Industries, such as healthcare, logistics, energy and power, ICT, and others will be leading adopters of the 5G netwo...

19 Dec 2017  |  Asia Pacific  |  Market Outlook

Digital Transformation of Critical Communications for Public Safety in Australia, Forecast to 2022

Move towards LTE and the Leverage of 5G and IoT to Drive the Digital Transition

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Meeting the interoperability and technological needs of first responders, the securitisation of data and network, the emergence of digital trends (5G, IoT, cloud, big data), meeting public expectations and heightened public safety issues (natural disasters and catastrophic incidents) are driving growth in critical communication solutions expenditur...

Of late, cyber space has been driving socio-economic activities, as a fall-out of the unification of cyber space and real space including entire industries, especially manufacturing industries, which is termed Industrial Internet of Things (IIoT). The vast amount of data produced by sensors and devices every second from all over the world is bei...

The connected era and cloud-based environment have created a need to redesign network operations. In addition, businesses find it operationally draining to utilize resources on ensuring a connected ecosystem rather than focusing on critical business issues. Software-defined Wide Area Network (SD-WAN) helps enterprises build an agile and automated e...

05 Oct 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Japanese Fleet Management System Market, 2020

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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Frost & Sullivan estimates that the demand for fleet drivers in Japan will increase by 130,000 over the next 10 years and that by 2027, approximately 960,000 drivers will be needed to cater to the Japanese logistics market. However, a labor shortage of 25% is expected because of a declining birthrate, an aging population, and fewer younger people e...