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Every 3 years, the team of futurists, analysts, and consultants at Frost & Sullivan's Visionary Innovation Group comes together to render a comprehensive analysis of the transformative, global forces that define the future world, with their far-reaching impact on businesses, economics, cultures, and personal lives. As we look to 2030, we see 12 tra...

17 Dec 2021  |  North America  |  Frost Radar

Frost Radar™: North American Customer Experience Outsourcing Services Market, 2021

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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The customer experience (CX) landscape is shifting rapidly. Enterprises across the board are realizing the significance of delivering excellent customer service as a competitive differentiator. Hence, this field is gaining more attention and greater investment priority. The CX outsourcing services market is also becoming much more tech-intensive as...

31 Jul 2020  |  Global  |  Market Research

Global Food and Beverage Flavors Market, Forecast to 2030

Demand for Bold, Ethnic, and Global Flavor Profiles will Boost Innovation; Natural Flavors will Drive Growth

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Flavors are defined as additives used to modify the taste and the odor of food and beverage products. Broadly, flavoring substances are segregated into natural and artificial categories based on the raw material used and the production processes involved. Positive consumer perception regarding natural ingredients has attributed to growth in demand ...

Today s business communications market is marked by a pronounced shift toward more collaborative user experiences. Collaboration tools, such as video meetings and group chat, content sharing, and whiteboarding are used extensively, often replacing voice-only calls, across organizations, verticals, and job roles. Collaboration tool adoption has been...

This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights breakthrough innovations across AI-driven threat detection, extended detection and response (XDR), behavioural analytics, deception technologies, and human-centric security platforms. Notable developments include GenAI agents for autonomous threat sweeping, post-quant...

Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...

21 Apr 2020  |  North America  |  Market Outlook

Global Shared and Autonomous Mobility Industry Outlook, 2020

Slowdown in the Global Shared Mobility Market Due to COVID-19 Pandemic; GMV Expected to Grow by a Mere 1.1% between 2019 and 2020

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Key Issues Addressed

This study aims to analyze and forecast the global shared mobility market for 2019 and 2020. It takes into consideration factors such as evolving business models in the shared mobility space, market consolidations and partnerships, and key market trends. It will benefit mobility service providers, OEMs, car rental and leasing companies, financial s...

30 Apr 2020  |  Asia Pacific  |  Market Outlook

COVID-19—Implications for the Healthcare Industry, 2020

Winning Strategies and Key Opportunities that are Evolving During this Disruption

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A team of futurists, analysts, and consultants from the Global Transformational Health Research Team at Frost & Sullivan have come together to render a comprehensive analysis to predict the future of healthcare with COVID-19 disruption in perspective. This study provides actionable predictions and growth opportunities for major healthcare segments ...

16 Jun 2020  |  North America  |  Market Outlook

Global Defence Outlook, 2020

Continuing High Global Tensions will Call for a Spike in Military Spending; However, the COVID-19 Induced Economic Recession will Severely Restrict Defence Budgets

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The defence outlook for 2020 will be driven primarily by a period of instability and high levels of tension due to various factors, including a global pandemic (Coronavirus 2019 or COVID-19), which will be explored by region in this research. The effects of COVID-19 on the defence industry are still to be fully understood. The impact will predomina...