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26 Sep 2019  |  Global  |  Technology Research
Augmented Analytics: Future of Business Intelligence
An overview of augmented analytics market and its impact on business outcomes
Augmented analytics technology leverages machine learning (ML)/artificial intelligence (AI) and natural language generation (NLG) to enhance data analytics process by automating data analysis and sharing the insights in a intuitive visual format. The technology is primarily aimed at empowering non-technical/non-data scientist users to effectively p...
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29 Nov 2024  |  Global  |  Market Research
Network Recording Market, Global, 2024-2028
Increased Network Complexity from Rapid Urbanization and Digitalization Driving Transformational Growth
While network recording switches help to collect relevant data, analysis of that data is vital. Network recording solutions help to record and analyze network traffic at the packet level. With the amount of stored data increasing, data security has become essential. Hacking and smishing have increased the need for cybersecurity. This demand will d...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Asia-Pacific Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
The Asia-Pacific region is a preferred offshore destination for the contact center outsourcing market. The industry is expected to flourish in Asia-Pacific despite a volatile global outlook and currency fluctuations. Key drivers include low labor costs, large talent pools, domestic market growth, supportive infrastructure, fluent English and local ...
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29 Apr 2020  |  Asia Pacific  |  Market Research
South Korean Managed Security Services Market, Forecast to 2023
Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption
The South Korean managed security services (MSS) market is mainly categorized into 2 service types: dispatch professionals to customer sites and monitoring from security operations centers (SOCs). Customer requests for a hybrid of both service types have increased with the growing adoption of security information and event management (SIEM) at the ...
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21 May 2020  |  Europe  |  Market Research
Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026
COVID-19 Softens Growth Rates, Creates New Use Cases
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...
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30 Nov 2020  |  Asia Pacific  |  Market Research
Remote Work Requirements Push the Growth Trajectory for Enterprise Videoconferencing Endpoints and Infrastructure in APAC, 2019–2026
Videoconferencing Solutions that Enhance End-user Experience will Help Vendors Rise Above the Competitive Intensity of this Mature Market
This research study analyzes the current and future trends of the Asia-Pacific enterprise videoconferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research serv...
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13 Apr 2021  |  North America  |  Market Research
Growth Opportunities for Telecom Operators Amid Disruption in the UCaaS Market
Leveraging Unique Value Propositions in a Fast-Evolving Industry
Cloud communications emerged approximately two decades ago and, since then, business models and value propositions have evolved dramatically. Market power has shifted many times across vendors and service providers as various factors, including innovation velocity, strategy ingenuity and pocket depth, pushed certain participants to the top of the l...
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28 Sep 2021  |  North America  |  Tracker
North American Contact Center Buyers Guide, 2021
Digital Transformation and Artificial Intelligence are Growth Opportunities that Spur a More Human Approach to Customer Care
New analysis from Frost & Sullivan's Information & Communication Technologies program presents some of the trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience in the next few years, and includes insights for selected industries, business models, and technology areas, including: • ...
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20 May 2019  |  Asia Pacific  |  Market Research
Asia-Pacific Managed Security Services Market, Forecast to 2022
Lack of In-house Cybersecurity Skills Drives MSS Adoption
Enterprises are looking to enhance their security posture through MSS solutions because of the expanding threat landscape, growing incidents of ransomware, increased adoption of IoT devices, and migration to the cloud. The increasing adoption of IoT devices has made the security landscape even more complex, and organizations need to deal with secur...
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03 Jul 2019  |  North America  |  Market Research
5G Industry Insight—Verizon’s Top Strategic Initiatives on the Path to 5G
Network, Spectrum, Fiber, and Edge Computing—Enhancements to Support 5G Innovation
Fifth-generation (5G) wireless technologies will deliver a potent combination of network capabilities and flexible options for network deployments, service delivery, and network management. 5G deployments are envisioned as a complex amalgamation of various next-generation technological enhancements to the wireless access, transport, cloud, network ...
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