Search results for: 'POC data management'

The primary goals of this study are to determine implementation plans of interaction channels, applications, and solutions in the contact center environment across industries and to understand purchase trends. It also investigates the factors that influence product selection. Decision-makers and purchase decision influencers of contact centers wer...

20 Apr 2022  |  North America  |  Customer Research

US Cybersecurity Responsibility, Spending, and Posture

A Survey of Enterprise End Users Who Influence Cybersecurity Budgets

Infographics

×

The COVID-19 pandemic accelerated the remote working trend by at least 20 years in most parts of the United States. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred within weeks or months. In the process, security issues were initially pushed aside or ignored al...

The COVID-19 pandemic accelerated the remote working trend by at least 20 years across Europe. To enable remote workers, digital transformation initiatives that were intended to be rolled out over a period of years instead occurred in weeks or months. In the process, security issues were initially pushed aside or ignored altogether in the rush to e...

In 2025, cybersecurity businesses will continue navigating the evolving economic dynamics and volatility from global macro uncertainties. The emphasis will be on exploring growth opportunities amid market volatility and restraints. In this study, Frost & Sullivan discusses its outlook and identifies the top 10 growth opportunities for the cybersecu...

This edition of the Life Science, Health & Wellness Technology Opportunity Engine (TOE) highlights recent advances in biological therapies such as RNA therapies, biosimilars, gene therapies and cell therapies for the management of diseases such as cancer, neurodegenerative disorders and rare diseases. The research also provides technological insigh...

A customer experience platform (CXP) brings order to the complexity of modern customer interactions, covering multiple channels and touchpoints to deliver a journey that is seamless, consistent, and personalized. Providers featured in this Frost Radar™ analysis offer a full-fledged native CXP that includes contact center software, AI, omnichannel e...

19 May 2020  |  Global  |  Market Research

Post-pandemic Growth Opportunity Analysis of the Global Airport & Airline Industry

Operational Efficiency Among Airlines and Next-Generation Digitalization at Airports Will Prove Critical in Maintaining Costs during Recovery

Infographics

×

Before the global COVID-19 pandemic hit, the aviation industry had anticipated high passenger volume and aircraft fleet growth over the next decade. Now, however, the industry is suddenly facing a new environment where capacities are reduced and passenger demand is down for the foreseeable future. If the global situation results in prolongs lock-do...

ASEAN was the third-largest revenue contributor to the AMD market in Asia-Pacific. Despite a strong growth rate of 30.6% in 2017, the market recorded a slower YoY growth of 15.4% in 2018. As one of the fastest-growing digital economies in Asia-Pacific, ASEAN is now a hot spot for targeted cyber espionage, state-sponsored cyberattacks, ransomware or...

04 Oct 2021  |  North America  |  Market Research

Global Waste Recycling and Circular Economy Outlook, 2021

The Increasing Adoption of Smart Technologies Will Boost Decarbonization and the Digital Sustainability of Supply Chains

Infographics

×

Key Issues Addressed

2021 is defined by a continued market reaction to the COVID-19 pandemic, implying that recycling facilities are still adjusting to market fluctuations. Digitalization and decarbonization will gain momentum and companies will strive to achieve sustainability goals and will continue to focus on innovative technologies. The market is pushing for a ...