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31 Aug 2020  |  North America  |  Market Research
Contact Center Buyers Guide, North America, 2020
Business Agility, Flexibility, and Innovation Present Growth Opportunities in Changing Times
New analysis from Frost & Sullivan's Digital Transformation program presents some of the customer experience trends that Frost & Sullivan believes will shape, grow, and influence customer contact and the customer experience. The study focuses on those growth insights that are the most relevant for 2020-2023 in North America, and highlights the tre...
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28 Apr 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...
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25 Jun 2024  |  Global  |  Market Outlook
2024 Prediction of the Global Electric Car Growth Outlook
The Electric Vehicle Industry Will Suffer Growth Deceleration as OEMs Fight a Price War
This Frost & Sullivan analysis provides an outlook for the electric vehicle (EV) industry based on the latest industry data, an outline of current trends, an in-depth examination of future developments, and a breakdown of the main stakeholders in the sector and their performance. EV sales in 2023 amounted to a total of 14.1 million, of which 70....
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31 Aug 2026  |  Global  |  Customer Research
Growth Opportunities for Communications and Collaboration in the Travel, Hospitality, and Passenger Transport Industry, Global, 2026–2029
Reimagining Travel Experiences in the Age of AI and Automation
This study examines growth opportunities for communications and collaboration technologies across the travel, hospitality, and passenger transport industry, drawing on Frost & Sullivan's 2026 information technology decision-maker (ITDM) survey. It captures how organizations in this sector are prioritizing, funding, and modernizing their unified com...
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20 Oct 2022  |  Latin America  |  Market Research
Growth Opportunities in Global Audio Streaming Services
Digital Streaming Platforms Revolutionizing the Consumption of Music, Podcasts, and Audiobooks
In 2021, the global audio streaming services market earned revenues of $31.35 billion, which is up 18.8% when compared to 2020. Growth in 2021 resulted mainly from the great popularity of audio streaming platforms and subscription models, broader availability of fast-speed connections with low latency (e.g., 5G), expansion of these services to ...
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30 Sep 2015  |  Global  |  Market Research
IT Trends in the Aviation Industry
IT Systems in Aviation Continue to Be a Critical Component in Airlines Business Models
With air travel becoming more commoditized and airlines looking to optimize costs and resources, IT systems in aviation has become a critical component in airline business models. From passenger experience to maintaining the airlines, IT systems are being used to perform critical functions, track and maintain data, and provide analytics for better ...
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31 Dec 2007  |  Global  |  Market Research
World DC-DC Converter Markets
This research covers the world DC-DC converter market segmented based on the power ranges that include low, medium and high ranges. Each segment is further analyzed based on the geographic regions and end-user markets or applications. Every segment discusses revenue forecasts, market trends, distribution channels, technology trends, pricing trends,...
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10 Nov 2004  |  Global  |  Market Research
World DC-DC Converter Markets
This research covers the world DC-DC converter market segmented based on the power ranges that include low, medium and high ranges. Each segment is further analyzed based on the geographic regions and end-user markets or applications. Every segment discusses revenue forecasts, market trends, distribution channels, technology trends, pricing trends,...
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20 Dec 2011  |  North America  |  Customer Research
Frost & Sullivan 2011 Survey of Sequencing Technologies: Instrument Adoption on the Rise as Affordable Systems Enter the Market
Frost & Sullivan 2011 Survey of Sequencing Technologies
The editors of Lab Manager Magazine and Frost & Sullivan recently conducted a survey to better understand the sequencing end-user base. A total of 79 Lab Manager Magazine readers qualified for the survey as current or future users of sequencing technology, representing research and clinical laboratories, core facilities, sequencing services provide...
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26 Apr 2017  |  South Asia, Middle East & North Africa  |  Market Research
SMAC and its significance to the Indian markets
SMAC is total integration of Social, Mobile, Analytics, Cloud technologies in the idea of supporting the new business models. SMAC is a disruptive technology and a platform. The SMAC has originated in India about 2 years ago and there is huge opportunity for IT- BPM companies. With advent of SMAC, Indian Software Industry’s export is expected to ...
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