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Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized experiences. Providers must have a full-fledged contact center offering to be featured on this Frost Radar™. Adjacent solution pro...

Viral vectors are a critical part of gene therapies and genetic medicines, which are the cornerstone of precision medicines to cure rare diseases, cancers, and genetic disorders. Traditional bioprocessing, however, is tedious, less flexible, batch-based, and heavily manual; as a result, manufacturing processes involve high costs, scalability issues...

06 Apr 2020  |  Asia Pacific  |  Market Research

Asia-Pacific Advanced Malware Detection Solution Market, Forecast to 2023

Cloud-based Sandboxing Drives Overall Market Growth

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The Advanced Malware Detection (AMD) solution market recorded a healthy growth of 18.6% on a YoY basis in 2018. The market grew at a pace slower than the YoY growth in 2017. Double-digit YoY growth rates were seen in most of the APAC countries, with China, Hong Kong, and India being the top markets. The adoption of AMD solutions was mainly drive...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

This research service will provide an overview of the US population health management (PHM) market. The study period is from 2021 to 2026. The report will provide a detailed analysis of the PHM market and applications, such as data & analysis, care management, and performance management. Discussions include industry challenges, drivers, and restrai...

The focus of this study is to strategically analyze the market for automotive navigation systems in North America, South America, Europe, and China. Key market drivers, restraints, and trends are covered, and recent developments in the market are discussed. The study provides a unit shipment forecast analysis of original equipment embedded navigati...

Femtech is an emerging term and, as is the case with most new concepts, is poorly understood. While some relate Femtech only with products unique to the female anatomy (including consumer products), others dismiss it as just another term for a group of existing solutions. Frost & Sullivan believes it is a unique space and a place for new growth opp...

Today s business communications market is marked by a pronounced shift toward more collaborative user experiences. Collaboration tools, such as video meetings and group chat, content sharing, and whiteboarding are used extensively, often replacing voice-only calls, across organizations, verticals, and job roles. Collaboration tool adoption has been...

The European UPS industry has a highly competitive landscape where one of the key challenges for a UPS manufacturer is to differentiate itself from its competitors. It is important for a manufacturer to keep up with new technologies and industry trends and come up with UPS solutions that cater to the growing needs of businesses. The power demand ha...