Search results for: 'development both iot'

07 May 2021  |  Asia Pacific  |  Customer Research

Customer Experience Management Study—Malaysian Banking Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across any and all functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retai...

26 May 2021  |  Global  |  Market Research

New Technology Transforming Energization in the Aerospace & Defense Industry

Future Growth Opportunities Enhanced by the Demand for Greener and More Efficient Equipment

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Driven by the new green government policies and the need to enhance capabilities and efficiencies, defense operators are turning to new power sources and energization mechanisms. Advances in energy storage and its applications today enable operators to provide silent watch solutions and use directed energy weapons and hybrid drive systems in platfo...

Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. This study adopts the proprietary Customer Experience Index methodology and the widely used Net Promoter Score metric to understand the dynamics between customers and retail banks in I...

By addressing issues related to higher capital costs and limited charging infrastructure, stakeholders are attempting to drive electric two-wheeler adoption in Asia. This is being reinforced by government incentives/subsidies, localized manufacturing, competitive pricing, growing investments, stringent emission norms, and strategic partnerships. Ch...

The surveillance solutions market has shifted from hardware solutions to digital models, and system integrators (SIs) will continue to operate as key stakeholders for both surveillance equipment manufacturers and end customers. The digitalization of the market has necessitated that manufacturers offer advanced digital functions, and SIs should be a...

The North American and European multi-vendor services (MVS) market is expected to witness significant changes over the next couple of years, driven by the increasing adoption of technology by both MVS providers and healthcare facilities, the shift from inpatient to outpatient settings for surgical procedures, and the rising use of medical equipment...

This study looks at the impact on demand for streaming solutions in the education market since the pandemic started. Private and public educational institutions do not yet know the full impact of COVID-19 on the learning sector. While many expect a hybrid model to stay and be the norm, constant changes in student behavior will impact the solutions ...

The present study on the Latin American aquaculture market analyzes the current and future growth potential of various aquaculture species produced at both regional and country levels. The study covers a detailed analysis of the key markets—Chile, Brazil, and the Rest of Latin America. Chile accounted for the largest production volume and value in ...

From being the first country to successfully launch and place an artificial satellite in orbit around the Earth with the Sputnik 1 spacecraft, to 12% of orbital and major launches in 2022 being with Russian rockets – Russia has continued to remain a key player in space launch services since the late 1950s. Russia has continuously served the global ...