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Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

This research study focuses on providing all the presentations from Frost & Sullivan's two-day Intelligent Mobility event held in September 2022 as Virtual Event. These include presentations from Frost & Sullivan Mobility team and a host of other companies, such as Nissan, Foxconn, ZF, Navya and more. The focus of this entire workshop was on analyz...

Zero trust architecture (ZTA) is rapidly gaining traction as organizations face growing cybersecurity threats, the rise of remote work, and the shift to cloud-first strategies. Unlike traditional security models, ZTA operates on the principle of "never trust, always verify," requiring continuous verification of every user and device before granting...

12 May 2020  |  Europe  |  Market Research

Strategic Analysis of European OEMs’ Connected Services and HMI Solutions

Telematics Services are Expected to Achieve a Penetration of 90% in Europe, While More Than 60% of Vehicles will have Wider (12.3+ inch) Infotainment Displays Controlled by Touch or Gestures, with AI-based Digital Assistants being Omnipresent, by 2025

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Key Issues Addressed Key Benefits

Connected car strategy for the in-vehicle scenario covers 2 major domains—Connected Services and Human-Machine Interfaces (HMI)—apart from other domains that are also important. Each automaker’s portfolio defines its position in the fight to be a market leader in the connected car segment. This connected services and HMI study for the European reg...

The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

Africa has the largest number of water-scarce countries than any other continent in the world, and the majority of the continent relies on rainfall and surface water for their water supply. Of the 54 countries in Africa, 39 have a coastline, making desalination a logical solution. Insufficient infrastructure is a major reason why water is a challen...

22 Sep 2026  |  Global  |  Market Research

Global Trade Bloc Transformations, 2040

Next-Gen Trade and Economic Blocs Will Center Around Technology, Energy Security, and Critical Minerals Alliances

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Accelerating geopolitical fragmentation, industrial policy intervention, and the emergence of regionally aligned trade ecosystems will structurally transform global trade by 2040. As the multilateral trading system weakens and geopolitical alignment increasingly dictates trade flows, resilience-led regionalization, where countries and firms priorit...

Customers across industries are demanding multifunctional coating technologies that provide enhanced and extended protection of substrates in various end-use applications. In particular, nanocoatings will see increased adoption from industries such as automotive, oil and gas, and consumer electronics that seek innovative protective properties. Both...