Search results for: 'educational services'

10 May 2023  |  North America  |  Customer Research

Retail Contact Center Growth Opportunities in North America—2023

Successful Providers Must Bridge the Physical and Digital Realms

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Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...

This Frost Radar™ examines the European customer experience management (CXM) outsourcing landscape. CXM is a subset of the much broader business process outsourcing industry. Usually, it is a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing it in-house. Services can range from hand...

12 Aug 2020  |  North America  |  Market Research

Strategic Commercial Partnerships Transforming the Global Biobanking Market, 2020–2026

Precision Medicine Applications and Value-based Data Pricing with Pharma and Health-tech to Trigger Market Growth

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The biobanking ecosystem is witnessing significant transformation. Emergence of one-stop shops and virtual biobanks, rise in services offered to sustain and improve positioning, and precision medicine are characterizing this transformative environment. The biobanking market is expected to reach a size of ~$71.2 billion by 2026, registering a compou...

08 Sep 2020  |  Asia Pacific  |  Frost Radar

Frost Radar™: Asia-Pacific Facilities Management Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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In light of the COVID-19 pandemic, the built environment has reached a point inflection concerning health and safety improvements. Building occupants are increasingly cautious about their physical surroundings, including population density, air quality, and cleanliness. Facility management (FM) companies in Asia-Pacific (APAC) that provide tradi...

14 Dec 2020  |  South Asia, Middle East & North Africa  |  Market Research

Leasing and Subscription Models to Power the Two-wheeler Market in Bangladesh, 2019–2024

New Growth Strategies to Push New Vehicle Sales at a CAGR of 17%

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The two-wheeler industry in Bangladesh has grown significantly because of the demographic dividend, higher purchasing power, the growing economy, and the rising popularity of ridesharing services in the country. In cities like Dhaka, traffic-congested roads make two-wheelers the only time- and cost-efficient mode of transport. Bangladesh 2W indust...

The market for healthcare services in Malaysia is less developed, with many clinical testing services being unavailable outside of cities. Unsubstantiated disease and unconfirmed mortality diagnoses are common in the country despite universal care, significant mixed investment in the local healthcare system, and health expenditure favourable to oth...

The scope of the addressable market for this study is the water and wastewater utilities sector (including council-run water and wastewater operations). This excludes water and wastewater assets operated in-house by commercial and industrial enterprises for their own use. Segments included in scope are hardware, software, onsite communications, and...

This study examines the growth opportunities for partner ecosystem management (PEM) and digital business solutions. It includes detailed company profiles of Beyond by BearingPoint, Netcracker, and Subex, the leading providers of PEM and digital business solutions. Discussion of important industry trends is included both within the profiles and else...

07 Sep 2022  |  Latin America  |  Market Research

Global Content Delivery Network (CDN): Growth Opportunities and Analysis

From Serving Caches to Edge Platforms, CDNs are Evolving to Fuel Transformational Growth and Accelerate Next generation Applications

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This study examines the market of CDN vendors, including commercial CDN providers (those caching content in their own or partnering networks of servers), telco CDN providers (telecommunications operators using their transit and server infrastructure), and value-adding resellers. While each vendor defines its portfolio differently, this study classi...