Digital Transformation in the Australian Water and Wastewater Sector, Forecast to 2022

Digital Transformation in the Australian Water and Wastewater Sector, Forecast to 2022

Two-speed Transformation as Larger Customers Innovate Faster than the Rest of the Sector

RELEASE DATE
25-Apr-2019
REGION
Asia Pacific
Research Code: 9AAC-00-43-00-00
SKU: IA01506-AP-MR_23080

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Description

The scope of the addressable market for this study is the water and wastewater utilities sector (including council-run water and wastewater operations). This excludes water and wastewater assets operated in-house by commercial and industrial enterprises for their own use. Segments included in scope are hardware, software, onsite communications, and services. The market is also analyzed by smart water meters solutions and the rest of the intelligent water utility network.

The increasing need for optimizing performance and efficiency, focus on customer service improvements, billing revenue and accuracy, ensuring sustainable water supply, emphasis on workplace safety, regulatory and technological changes, and the need to reduce non-revenue water loss are the key drivers of digital transformation in water and wastewater sector. Large, urban utilities tend to show greater digital maturity and strong willingness and capacity to invest in digital transformation than smaller, rural utilities.

The millennium drought in Australia between 1996 and 2010 led to severe water scarcity across the country. Consequently, a large number of cities made significant changes to their water supply networks including construction of desalination plants, large pipelines, and wastewater recycling systems, which were extremely costly to implement.

The rise of social media and mobile content and the ability to connect to a large number of people online have changed customer expectations in terms of the services they are offered as well as how they are offered. As a result, most water utilities are exploring digital interfaces to raise customer service levels. Smart water meters boost a utility’s ability to accurately and timely bill customers for the amount of water used. The remote read capability allows for shorter intervals between billing reads, creating a more continuous flow of capital and better business planning in future revenue streams. Smart water meters also provide utilities with a greater ability to proactively manage relationships with customers and ensure smoother internal operations. These provide customer protection, with the ability to identify and control leakage, over-billing, and malfunctioning meters, which aids to plan for the future bill amounts.

Key Issues Addressed

  • What are the key growth drivers and restraints for digital transformation in the water and wastewater sector?
  • What is the size of the digital expenditure in the water and wastewater industry, and how is it growing year on year?
  • Which technology and service trends are likely to impact the opportunity moving forward?
  • Who are the leading solutions providers, and which competitive tools provide differentiation in this market?
  • What are the emerging opportunities for utilities and solutions providers moving forward?

Author: Krishnan Ramanathan

Table of Contents

Key Findings

Scope and Definitions

Scope and Definitions (continued)

Scope and Definitions (continued)

Scope and Definitions (continued)

Key Questions this Study will Answer

Market Drivers

Drivers Explained

Drivers Explained (continued)

Drivers Explained (continued)

Drivers Explained (continued)

Drivers Explained (continued)

Drivers Explained (continued)

Market Restraints

Restraints Explained

Restraints Explained (continued)

Restraints Explained (continued)

Restraints Explained (continued)

ICT Expenditure Forecast

ICT Expenditure by Segment

Revenue Forecast by Smart Water Meter Type

Smart Water Meter/AMI Market by Category

Intelligent Water Network Solutions Market by Category

Digital Services—Condition Monitoring

IoT Application in Smart Water Grids

Smart Water Metering Market as an Iceberg

Case Studies

Case Studies (continued)

Case Studies (continued)

Case Studies (continued)

Smart Meter Projects

Smart Meter Projects (continued)

Smart Meter Projects (continued)

Intelligent Water Network Project

Competitive Overview

Competitive Factors and Assessment

Industry Landscape

Snapshot of Australian Water Utility Industry

Snapshot of Australian Water Utility Industry (continued)

Snapshot of Australian Water Utility Industry (continued)

Snapshot of Australian Water Utility Industry (continued)

Australian Resource Recovery Projects

Australian Resource Recovery Projects (continued)

Australian Resource Recovery Projects (continued)

Australian Resource Recovery Projects (continued)

Major Growth Opportunities

Strategic Imperatives for Success and Growth

The Last Word—3 Big Predictions

Legal Disclaimer

List of Exhibits

List of Exhibits (continued)

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
The scope of the addressable market for this study is the water and wastewater utilities sector (including council-run water and wastewater operations). This excludes water and wastewater assets operated in-house by commercial and industrial enterprises for their own use. Segments included in scope are hardware, software, onsite communications, and services. The market is also analyzed by smart water meters solutions and the rest of the intelligent water utility network. The increasing need for optimizing performance and efficiency, focus on customer service improvements, billing revenue and accuracy, ensuring sustainable water supply, emphasis on workplace safety, regulatory and technological changes, and the need to reduce non-revenue water loss are the key drivers of digital transformation in water and wastewater sector. Large, urban utilities tend to show greater digital maturity and strong willingness and capacity to invest in digital transformation than smaller, rural utilities. The millennium drought in Australia between 1996 and 2010 led to severe water scarcity across the country. Consequently, a large number of cities made significant changes to their water supply networks including construction of desalination plants, large pipelines, and wastewater recycling systems, which were extremely costly to implement. The rise of social media and mobile content and the ability to connect to a large number of people online have changed customer expectations in terms of the services they are offered as well as how they are offered. As a result, most water utilities are exploring digital interfaces to raise customer service levels. Smart water meters boost a utility’s ability to accurately and timely bill customers for the amount of water used. The remote read capability allows for shorter intervals between billing reads, creating a more continuous flow of capital and better business planning in future revenue streams. Smart water meters also provide utilities wit
More Information
No Index No
Podcast No
Author Krishnan Ramanathan
Industries Industrial Automation
WIP Number 9AAC-00-43-00-00
Is Prebook No
GPS Codes 9672-A9,9839-A9,9593,9420