Search results for: 'part controlled'

21 Oct 2021  |  Europe  |  Customer Research

Impact of COVID-19 on Healthcare Contact Centers

Acceleration in WAHA, Self-Service & Cloud Investments

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The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...

Tamil Nadu is the second-largest contributor to India’s GDP and is a leading economic powerhouse. Favourable industrial policies, suitable infrastructure for industrial growth, a large talent pool, and a high rate of urbanisation have contributed to industrial growth and output over the last 20 years. The state is a leading destination for the au...

The aim of this study is to offer an outlook on the driver information system (DIS) market in the North American and European trucking industry for 2017–2025. The study also offers actionable information and forecasts of the key trends and metrics that are likely to influence the growth and development of the DIS market.--BEGIN PROMO--Research Scop...

As the industry continues its innovation spree across novel small and large molecule therapies, such as RNA targeted small molecules, cell and gene therapies (CGT), and mRNA therapies, it is imperative for pharma sponsors to pursue partnerships to gain technology access, database generation and analysis, and pre-clinical and clinical research. Furt...

This study provides an in-depth analysis of the APAC UCaaS market, including a forecast of installed users and average prices until 2029. The study discusses the state of UCaaS adoption and the growth potential across the five countries/sub-regions, including ASEAN, ANZ, India, Japan, and South Korea. Furthermore, this study provides market share a...

Several industries are witnessing a digital transformation due to the rise in technologies and Industry 4.0. The food and beverage (F&B) industry is seeing a new range of opportunities with improved connectivity, better food safety, and consumer interaction. F&B considers food safety to be prime due to the burden of food contamination and foodborn...

With rapid advances in AI and cloud technology, the global facilities management (FM) market has transformed significantly in recent years. In order to cope with this transformation, the market is witnessing various mergers and acquisitions. The single services or services in bundles traditionally offered by FM companies have now been replaced by t...

This research service focuses on the global market for oleochemicals. Oleochemicals have wide-ranging applications due to the diverse properties that exhibit the needed performance, making them highly adaptable in various industries such as personal care and cosmetics, soaps and detergents, lubricants, rubber and plastics, mining and oilfields, and...

With digitalization strategies moving at a feverish pace and the cybersecurity threat landscape rapidly shifting its attack focus, critical national infrastructure (CNI) organizations are finding themselves at a crossroads. After so many years of working on internal, closed-loop systems, Internet of Things (IoT) connectivity, Big Data analysis, and...