Search results for: 'transform ed'

The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience serving multiple clients across several verticals is well...

The overall research objective is to measure the current use and future decision making behavior toward customer contact solutions primarily in the United States with a small sample from other regions. The technologies we covered include: customer journey analytics, elearning, quality monitoring, social media analytics, speech analytics, unified ag...

The $953 million APAC video conferencing devices market is undergoing fundamental shifts due to massive work and workplace transformation. In 2023, most customers took a measured approach to video-enabling meeting rooms due to budget rationalization and reassessment of investment priorities in the post-pandemic workplace. Adverse macroeconomic cond...

The insurtech pricing automation industry emerged from the convergence between technology and insurance, and it holds the potential to completely transform the way insurers operate and customers experience their services. This sector is rapidly changing with the adoption of advanced technologies such as artificial intelligence (AI), machine learnin...

Insurance is a vital safety net that protects individuals against the financial blowback of accidents by covering vehicle repairs, medical expenses, and potential liabilities. The automotive industry s increasing digitization has brought significant changes to automotive insurance. First notice of loss (FNOL) and digital accident detection and resp...

The European automotive in-vehicle display industry is transforming technologically as many original equipment manufacturers (OEMs) introduce advanced infotainment systems with each new model launch. The rising demand for comfort, convenience, safety, and security has propelled the market for cars equipped with advanced in-vehicle display features ...

Businesses continue to struggle with the need to digitally transform in a challenging economic environment with scarce IT resources. These dynamics caused them to reassess spending and force business units to do more with less. Low-code application platforms (LCAPs), a technology that was just gaining popularity at the start of the pandemic, are we...

The North American cloud contact center market is in a mature stage with a diverse set of suppliers; the enterprise market consists of a growing subset of suppliers. The Growth and Innovation leaders on the Frost Radar met key criteria, such as longevity of offerings in North America, consistent and increasing growth, strong go-to-market strategie...

This study focuses on the extended reality (XR) platform market and its evolution in the retail space. XR encompasses immersive technologies like VR (virtual reality), AR (augmented reality), and MR (mixed reality). Retail includes brick-and-mortar stores, e-commerce platforms, and omnichannel retailers. In retail, XR has been transforming the ...