Search results for: 'transformers ed'

Contact centers are crucial in manufacturing, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in...

As enterprises increase their use of both cloud and physical infrastructures to support their digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. The...

Frost & Sullivan’s mobility team tracks the global off-highway (OHW) equipment industry, providing deep-dive analysis of the shift toward equipment-as-a-service models and the implications of new technologies on the transportation landscape of the future.The OHW practice evaluates applications in the construction, mining, agriculture, forestry, and...

Diversification beyond a telco’s core connectivity business is a necessity as various traditional services (e.g., fixed-line telephony, wireless telephony, and broadband offerings) commoditize. Telcos that successfully transition their business to newer edge computing and digital content services will remain relevant and succeed in the market. ...

04 Oct 2017  |  North America  |  Market Research

North American Digital Substation Market, Forecast to 2022

Growing Distributed Energy Resources and Need for Grid Modernization will Drive Demand

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Utility substations form an integral part of the entire grid network. They will play a vital role in the smart grids of tomorrow. With growing complexity in the grid, energy companies are recognizing the importance of digital transformation. Additional challenges include substation projects coming under increasing cost and time pressure, investors...

This year’s survey—the first to collect cloud perception data from businesses around the globe—was conducted via the Internet in April 2019. The survey garnered responses from 1266 IT decision-makers from around the world who are responsible for the purchases of IT infrastructure, software, or services for their respective firms. Cloud is recogniz...

The sophistication of cyber threats, the growing attack surface, and the cybersecurity talent shortage are the strongest drivers of demand for managed security services. In addition, there is an overdue need for organizations to transform their security practices. An outsider with experience serving multiple clients across several verticals is well...

The overall research objective is to measure the current use and future decision making behavior toward customer contact solutions primarily in the United States with a small sample from other regions. The technologies we covered include: customer journey analytics, elearning, quality monitoring, social media analytics, speech analytics, unified ag...

The $953 million APAC video conferencing devices market is undergoing fundamental shifts due to massive work and workplace transformation. In 2023, most customers took a measured approach to video-enabling meeting rooms due to budget rationalization and reassessment of investment priorities in the post-pandemic workplace. Adverse macroeconomic cond...