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Growth in traveler numbers post-pandemic continues to pressure global ports of entry to manage threats and screen people and goods efficiently. The continued risk of cross-border terrorism and crime creates a demand for more stringent passenger screening, apart from detecting contraband smuggling into nations. Screening and detection are among the ...

23 Jan 2018  |  South Asia, Middle East & North Africa  |  Market Research

Indian Passenger Vehicles Market, Forecast to 2020

New Models Launched in the Super-compact, Mid-size, and Compact Sports Utility Vehicle Segment at Aggressive Pricings are Responsible for Driving the Indian Passenger Vehicle Market

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Driven by aggressive pricing and an increasing number of exports, passenger vehicle (PV) production in India is expected to grow at a CAGR of 9.0% from FY2015 to FY2020. New models—like Hyundai Xcent, Hyundai Creta, and Maruti Baleno—launched at aggressive pricing in different segments are responsible for driving the Indian PV market. Also, the lau...

The COVID-19 pandemic that has forced governments across the globe to order citizens to stay at home and follow physical isolation has further highlighted the benefits of remote working. Thanks to cloud and advances in networking technology, much of the global workforce (wherever applicable) is able to continue doing its work from a remote site. Wi...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...